Level 2 Customer Service Apprentice Ewood Mot & Service Centre
The candidate will be supporting colleagues in the office, carrying out a number of administration duties and be the first point of contact with customers.
Closing date: 31 Aug 2022
Apprenticeship summary
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Weekly wage
£182.78
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday 8.30am - 5.00pm
Total hours per week: 38.00
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Expected duration
15 months
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Possible start date
01 Sep 2022
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Date posted
08 Oct 2021
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001776283
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Positions
1 available
- Build and maintain effective relationships with new and existing clients
- Liasing with clients via telephone and email
- Mailing duties
- Photocopying
- Scanning
- Diary management for the office
- Data inputting
- Producing written documents using standard formats
- Act as first port of call for customers
Requirements and prospects
Desired skills
- Ability to use Microsoft word, excel and PowerPoint
- Good telephone manner skills
- Confident meeting new clients
Personal qualities
- Good communication
- Organisation skills
- Using initiative
- Good time keeping/punctual
- Easy to talk to and bubbly personality
- Team player
Desired qualifications
- Maths, English and ICT grade C/4 and above
Future prospects
- Full time employment
About the employer
Ewood MOT and Service Centre is a local business in Blackburn which makes us the ideal garage for drivers throughout the local area. We provide a range of services which include MOT testing, servicing and repairs.
Employer
Ewood Mot & Service Centre
https://ewoodservicecentre.co.uk/
Address
1
Calico Street
Blackburn
BB2 4HX
Training
Training provider
BLACKBURN COLLEGE
Applications for this apprenticeship are being processed by Blackburn College
Contact
Apprenticeship Team 01254 292500 apprenticeships@blackburn.ac.uk
- Level 2 Customer Service Practitioner
- Functional skills maths and English (if required)
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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