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Level 2 Customer Service Apprentice Ewood Mot & Service Centre

The candidate will be supporting colleagues in the office, carrying out a number of administration duties and be the first point of contact with customers.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Weekly wage

    £182.78

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 8.30am - 5.00pm

    Total hours per week: 38.00

  • Expected duration

    15 months

  • Possible start date

    01 Sep 2022

  • Date posted

    08 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001776283

  • Positions

    1 available

  • Build and maintain effective relationships with new and existing clients
  • Liasing with clients via telephone and email
  • Mailing duties
  • Photocopying
  • Scanning
  • Diary management for the office
  • Data inputting
  • Producing written documents using standard formats
  • Act as first port of call for customers

Requirements and prospects

Desired skills

  • Ability to use Microsoft word, excel and PowerPoint
  • Good telephone manner skills
  • Confident meeting new clients

Personal qualities

  • Good communication
  • Organisation skills
  • Using initiative
  • Good time keeping/punctual
  • Easy to talk to and bubbly personality
  • Team player

Desired qualifications

  • Maths, English and ICT grade C/4 and above

Future prospects

  • Full time employment

About the employer

Ewood MOT and Service Centre is a local business in Blackburn which makes us the ideal garage for drivers throughout the local area. We provide a range of services which include MOT testing, servicing and repairs.

Employer

Ewood Mot & Service Centre

Address

1

Calico Street

Blackburn

BB2 4HX

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Training

Training provider

BLACKBURN COLLEGE

Applications for this apprenticeship are being processed by Blackburn College

Contact

Apprenticeship Team 01254 292500 apprenticeships@blackburn.ac.uk

  • Level 2 Customer Service Practitioner
  • Functional skills maths and English (if required)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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