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Level 4 IT Network Engineer Apprentice Softegg

Do you want to use your passion for technology in a business environment to support service users with technical IT related issues, integrating digital technologies and developing digital solutions?

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Feb 2022

Apprenticeship summary

  • Annual wage

    £20,000.00

  • Working week

    37.5 hours per week - working pattern to be confirmed. Flexi hours are available.

    Total hours per week: 37.50

  • Expected duration

    24 months

  • Possible start date

    12 Feb 2022

  • Date posted

    05 Oct 2021

  • Apprenticeship level

    Higher
    Level 4 (Higher national Certificate)

  • Reference number

    VAC001774650

  • Positions

    1 available

As an apprentice you will be working in an IT role and carrying out the following duties:

  • Resolve problems associated with operating systems, networks, software, hardware, printers etc.
  • Service desk support - diagnosis of IT issues and supporting users remotely using remote connection tools
  • Installation of new software and hardware
  • Maintain and fix other computing equipment
  • Assist in system upgrades and system maintenance
  • Liaise with third party suppliers such as Internet Service Providers and vendors 
  • Support with technology asset management
  • Supporting staff to implement new technologies in the workplace
  • Working with a range of technology hardware - Android, Windows, Mac
  • Supporting software implementation
  • Supporting the use of database systems
  • Use of a ticketing system for task allocation/monitoring

Requirements and prospects

Desired skills

  • Good communication skills
  • Relevant experience in an IT and/or networking related role
  • Experience in a technical support environment
  • Full and valid UK driving licence (due to the nature of the role) would be beneficial

Personal qualities

  • Roadworthy car with valid insurance allowing you to travel on business work

Technical knowledge of:

  • WAN and LAN networking technologies
  • Fault finding and technical troubleshooting
  • Networking infrastructure - switching, routing and firewall

Desired qualifications

  • Must have GCSE pass grades or equivalent in English and maths
  • Must have IT specific qualification at either A-level or Level 3 Apprenticeship, or other relevant qualifications

Future prospects

This is a great opportunity for you to develop skills that will enhance your career in IT. With a Primary Goal apprenticeship, you will gain the knowledge to be able to move into a technical or curriculum-focused role. The opportunities are immense!

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

For more information please visit: https://www.gov.uk/national-minimum-wage-rates


About the employer

Soft Egg was founded by Ed Hyde and Paul Guinane to address the IT needs of schools. They saw a tremendous gap in the quality of IT support and services that schools received and the kind of support they really needed.

They wanted to address this gap, enabling children, teachers and administrative staff in schools to perform their very best with a highly supportive and pro-active IT company which focused uniquely on schools.

Today, Soft Egg’s cloud services and unique support offering enables them to work with Primary Schools, Academies, Independent, Secondary, Colleges and Multi Academy Trusts across all of the UK.

Employer

Softegg

Address

Unit 4

The Old Print Works

Fishponds Road

Wokingham

RG41 2QX

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Training

Training provider

Primary Goal Limited

Applications for this apprenticeship are being processed by Primary Goal Limited

Contact

Donnamarie Janes 02475 267595 donnamarie.janes@primarygoal.ac.uk

Network Engineer Level 4.

  • Comprehensive digital pre-apprenticeship induction programme (including health and safety, safeguarding, PREVENT, technical and curriculum specifics)
  • Level 4 Network Engineer apprenticeship standard
  • e-learning training materials
  • Specialist vendor and technical certificates - e.g. CompTIA
  • Access to practice labs to develop technical competency
  • Monthly assessor visits and competency checks
  • Support desk (technical and pastoral)
  • Personal Learning and Thinking Skills and Key Skills development
  • Employment Rights and Responsibilities module

You will also have the opportunity to network with a range of other apprentices on our programme who can share ideas, offer suggestions and support. Our apprentices love being able to help each other!

As one of our apprentices you will also have access to our online portal that will provide you with information and technical guidance, as well as links to the helpdesk to speak to technicians who can give real-time advice and support.

Apprenticeship standard

Network engineer

Level 4 (Higher national Certificate)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 07 Feb 2022