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Apprentice Project Support Officer NHS South Cheshire + Vale Royal Clinical Commissioning Grou

To support projects covering the commissioning of healthcare for Cheshire's population. Providing administrative support to coordinate delivery of projects including collating papers and coordinating diaries for meetings, support project leads and support officers in delivering commissioning/transformation priorities for CCG.

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Closing date: 28 Jan 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    18 months

  • Possible start date

    05 Feb 2022

  • Date posted

    05 Oct 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Provide administrative support to the team to coordinate the delivery of projects including collating papers and coordinating diaries for meetings
  • Support the project leads and project support officers in delivering the commissioning and transformation priorities for the CCG in the development and delivery of good practice
  • Provide support to the team in the delivery of designated Quality, Innovation, Productivity and Prevention (QIPP) projects
  • Develop subject knowledge relating to commissioning strategies, to support engagement in individual projects and priorities
  • Contribute to problem solving, identifying, and appraising options for addressing challenges
  • Minute taking and action recording when required
  • Maintenance of project documentation including files, databases, folders, risk register, issues logs and action plans
  • Post-holder will work within defined policies, procedures, and standards, but within this work will be managed rather than supervised and a greater degree of independence is expected, without frequent support from manager

Key responsibilities:

The Apprentice Project support officer will be supported and trained in all aspects of the role in the form of on-the-job training:

  • Provide support to the team in the development of effective partnership working with key service providers, internal managers, and other stakeholders to enable effective commissioning
  • Support the team in the develop and update stakeholder maps and contact databases for a range of projects
  • Provide administrative support to a range of meetings and events, most likely relating to a range of subject areas. This will require proactive problem solving and creative thinking to ensure all relevant partners and stakeholders are engaged, despite busy diaries
  • Develop & Maintain the scheduling of meetings and events
  • Communicate information and issues, including briefings and reports, to job manager, strategic lead/strategic manager as appropriate
  • Participate in relevant internal and external working groups/projects, services, and initiatives to provide, information and analytical information to the team to support the strategic leads

Research & Development:

  • Carry out web based and publications research

Monitoring and evaluation:

  • Assist with monitoring the impact of a range of projects
  • support and contribute to the development of key performance indicators for the successful assessment of performance
  • Develop skills to support the team in undertaking auditing of projects, services, initiatives
  • Develop skills to support the review and evaluation of the cost, quality, and impact of key services to inform commissioning decisions
  • Work with colleagues to contribute to the review and development of existing project information management systems and contribute to the development of an integrated approach to project management


  • Support production of reports, presentations, and other project materials
  • Contribute to reporting at meetings

Public and Patient Engagement:

The post-holder will be required to work in a rapidly changing environment and be able to work flexibly according to changing business requirements managing their own workload effectively and priorities’ conflicting demands from various projects at the same time. The postholder will be supported in developing these skills.

Supplementary duties and responsibilities:

  • To ensure own actions contribute to the maintenance of a quality service provision.
  • To be responsible for the development of skills and competencies through participation in training and development activities and to maintain up to date technical and professional knowledge relevant to the post
  • To participate in the CCG performance and development review and to undertake any identified training and development related to the post
  • To undertake statutory and mandatory training as deemed appropriate by the CCG
  • To develop and maintain effective working relationships with colleagues
  • To adhere to all CCG policies and procedures
  • The post holder shall as necessarily provide cover for and undertake duties of absent colleagues


All staff and contractors working for the CCG have both a common law duty and a statutory duty of confidentiality to protect patient (and indeed any personally identifiable) information and only use it for the purposes for which it was intended. The disclosure and use of confidential patient information needs to be both lawful and ethical.

Information Governance:

CCG staff must keep up to date with the requirements of information governance and must follow CCG policies and procedures to ensure that CCG information is dealt with legally, securely, efficiently, and effectively. Staff must appropriately manage the records they create or hold during the course of their employment with the CCG, making the records available for sharing in and confidentiality policies, procedures, and guidelines (e.g., Freedom of Information Act 2000, Caldicott guidelines).

Health & Safety:

All staff have a duty to ensure the health and safety of themselves and others whilst at work. Safe working practices and health and safety precautions are a legal requirement. ALL accidents must be reported to your manager and in line with the general philosophy of the CCG; you must participate in accident prevention by reporting hazards and following relevant policies and procedures including Moving and Handling guidelines.

Risk Management:

You are required to contribute to the control of risk and use the incident reporting system to alert the CCG of incidents or near misses that may compromise the quality of services.

Infection Control:

All staff have a duty to comply with policies and guidelines in relation to Infection Prevention and Control. You have a duty to ensure that you minimise the risk of infection and infectious diseases. This responsibility includes minimising the risk by highlighting any concerns you may have to the appropriate person as identified in the policies and guidelines and challenging inappropriate infection control and hygiene practice.

Equality & Human Rights:

The CCG will ensure that job applicants and prospective and current employees are treated solely on the basis of their merits, abilities, and potential without any unjustified discrimination on grounds of age, gender reassignment, marriage and civil partnership, pregnancy and maternity, sex, sexual orientation, disability, race, religion, and belief.

Safeguarding Children and Adults:

The CCG has a zero-tolerance approach to the abuse of children, young people, and vulnerable adults. All staff must ensure they adhere to the CCGs Safeguarding Children and Adults Policy and comply with the Local Safeguarding Children and Adult Board procedures. They must be mindful of their responsibility to safeguard children and adults in any activity performed on behalf of the CCG in line with the requirements of statutory guidance and legislation. Staff must keep up to date with safeguarding knowledge and skills by undertaking mandatory safeguarding training as specified in the CCG safeguarding policies, which includes understanding and recognising the signs of abuse and knowing how to raise concerns when those signs of abuse are noticed in a person.

Codes of Conduct and Accountability:

You are required to comply with codes of conduct and accountability and any relevant codes of conduct dependent on profession (i.e., N&M/NHS Managers/Allied Health Profession etc.)

Requirements and prospects

Desired skills

  • Good knowledge of Microsoft Office and other software to enable collation, communication, and presentation of information


  • Basic public speaking skills are required (for example for reporting or presenting to small meetings)
  • Time management skills with the ability to re-prioritise
  • Problem-solving skills and ability to respond to sudden unexpected demands.


  • Knowledge of administrative procedures, project management or information analysis
  • Knowledge of current issues in the NHS and wider health and social care sector


  • Experience of using IT to present information in both written and presentational formats

Personal qualities

  • Ability to pull together draft reports, data, and letter
  • Able to work collaboratively as part of a team


A passion for improving healthcare and reducing health inequalities, a person who celebrates diversity and has an inclusive approach, someone who is flexible.

Desired qualifications


  • Good standard of education, GSCE pass in maths and English (or equivalent)

Future prospects

Possibility of permanent roles in commissioning and the wider NHS.

Things to consider

Ability to work flexibly across the geographical area of Cheshire.

Able to be flexible on working hours.

About the employer

NHS Cheshire Clinical Commissioning Group.

NHS Cheshire CCG is responsible for planning and buying healthcare services for a population of around 770,000 people. It is our responsibility to ensure the local health budget of c£1.2bn is well spent.

A clinically led organisation which encourages public involvement at all stages of the commissioning cycle, Cheshire CCG ensures that the views of clinicians and residents are front and centre of our decision-making processes.


NHS South Cheshire + Vale Royal Clinical Commissioning Grou


Bevan Hous Barony Court



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Training provider


Applications for this apprenticeship are being processed by Cheshire College South and West


Claire Garner

Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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