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Customer Service Apprentice Best Lab Solutions Ltd

Responsible for all aspects of office duties and providing administrative support to ensure the smooth running of the general office. You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

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Closing date: 31 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 30.00

  • Expected duration

    12 months

  • Possible start date

    01 Feb 2022

  • Date posted

    04 Oct 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties may include:

  • Office administration
  • Doing correspondence
  • Replying to e-mails
  • Issuing offers
  • Follow ups
  • Answering phones
  • Arranging files and invoices
  • Service for some items - electrics, installing, connecting machines to PC’s
  • Basic maintenance for machines, equipment, and instruments (under supervision)

Requirements and prospects

Desired skills

  • Organisational skills
  • Excellent communication skills
  • Computer software skills

Personal qualities

  • Punctual
  • Accurate
  • Specific
  • A hard worker

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Will be discussed upon completion of the apprenticeship.

About the employer

Providers of high-quality technical support and equipment for the food industry. From small artisan producers to large scale manufacturing lines we have the capabilities to tailor our offering and support to individual needs and budgets.


Best Lab Solutions Ltd


Unit 12

Sowerby Bridge


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Training provider


Applications for this apprenticeship are being processed by Calderdale College


Briony Jackson-Owens 07977 344890

  • Level 2 Customer Service Practitioner Apprenticeship Standard

This includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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