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Apprentice Business Administrator Control Components Anglia Ltd

We are looking for an Office Assistant to join us at our Norwich Office. We are looking for a capable candidate who we can develop and train within the business. This is an excellent opportunity for someone that wants to gain experience working within an office environment, being an integral part of a friendly team.

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Closing date: 20 Jan 2022

Apprenticeship summary

  • Weekly wage

    £138.60 - £184.80

  • Working week

    Hours are dependent on age. Hours may be: Monday- Friday, 9- 3 (30 hours per week) / Monday- Friday, 8:30- 5 (40 hours per week). 30 minute break each day (unpaid).

    Total hours per week: 30.00

  • Expected duration

    18 months

  • Possible start date

    01 Feb 2022

  • Date posted

    01 Oct 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

As an Office Assistant, your key responsibilities will be:

  • Maintain the customer relationship management system.
  • Assist with sales orders and acknowledge these with delivery dates.
  • Re-acknowledge with any changed delivery dates and update sales order header dates.
  • Assist with incoming sales enquiries.
  • Enter follow- up dates on quotes and chase at regular intervals.
  • Scan customer delivery notes onto Profit Plus system.
  • Chase purchase orders due for delivery the following day to confirm this will still happen.
  • Assist with purchasing and warehouse, when required.
  • General reports and liaising with the management team regarding results.

Requirements and prospects

Desired skills

  • Able to work as part of a team and independently.
  • Excellent communication skills.
  • Strong IT skills.
  • Able to record and manage documents.
  • Attention to detail and able to work to a high standard.

Personal qualities

  • The ideal candidate will be able to complete tasks in a timely manner.
  • Have a polite telephone manner.
  • Good time- keeping and organisational skills.
  • Be able to adapt to change easily.
  • Good understanding of Microsoft Word and Excel.
  • Have a can-do attitude and eagerness to learn.
  • Be an enthusiastic team player.
  • Be able to work on their own initiative.
  • Have good communication skills.

Desired qualifications

Level 2 Functional Skills in English and Maths or GCSE Grade 4/C is preferable. If not, learners will be required to attend additional sessions.

Future prospects

A full- time position may be available as an Internal Sales Executive.

Things to consider

  • This role will involve long periods of working on a computer.
  • Holiday entitlement is 23 days, plus bank holidays (rising to 26 days with length of service).
  • Access to auto- enrolment pension scheme.
  • Free on-site parking.

About the employer

CCA are a leading distributor for electrical control and automation products with branches in Peterborough, Harlow and Norwich.


Control Components Anglia Ltd


Unit 60-62



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Training provider


Applications for this apprenticeship are being processed by Norwich City College


City College Norwich 01603 773365

For the full Apprenticeship, learners will complete:

  • Level 3 Business Administrator Apprenticeship Standard.
  • Level 2 Functional Skills in English.
  • Level 2 Functional Skills in Maths.

For the End Point Assessment, apprentices will undertake a knowledge assessment, portfolio-based interview and project/improvement presentation.

Apprenticeship standard

Business administrator

Level 3 (A level)

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