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Front of House Assistant (Cafe/Restaurant) Apprentice Miss B's Traditional Tea Room

The successful candidate will be working across both Miss B's Tearooms and Kristies venues to provide the highest possible customer service. Covering a range of responsibilities including preparing and cooking food, to service and taking payments. A great opportunity to work in a family run business learning the hospitality trade

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Closing date: 31 Jan 2022

Apprenticeship summary

  • Weekly wage

    £138.60 to £267.30

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Shifts covering Monday through to Sunday. Flexibility is essential, exact times and days are to be discussed.

    Total hours per week: 30.00

  • Expected duration

    15 months

  • Possible start date

    01 Feb 2022

  • Date posted

    04 Oct 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001773214

  • Positions

    2 available

For an immediate start if possible!

We're looking for someone with true passion for hospitality and customer services, that person who wants to progress.

Duties will include:

  • Serving Food and Drink
  • Preparation & cooking of food
  • General Cleaning Duties within kitchen and restaurant areas
  • Taking and processing payments from customers
  • Be friendly, courteous and professional at all times
  • Up-sell and maximise sales revenue whenever and wherever possible
  • Working as part of a team

Requirements and prospects

Desired skills

  • Be able to cope with a pressured and busy customer service environment
  • Ability to communicate effectively with a range of customers
  • Able to work both within a team and independently

Personal qualities

  • A can-do attitude 
  • Ability to work in a fast-paced environment
  • Friendly, fun, reliable, creative, and passionate
  • True passion for hospitality, good work ethic
  • Passionate about developing your skills in the hospitality sector
  • A willingness and desire to learn
  • Tact and diplomacy for dealing with demanding customers
  • High standards of cleanliness and hygiene

Desired qualifications

  • GCSEs at grades C/4 or above (or equivalent) in maths and English

Future prospects

  • The opportunity to have a career in hospitality and work up to supervisor and management

About the employer

Miss B’s Tea Rooms is Leicestershire’s only Tea Guild Award of Excellence Member.

Miss B’s Tea Rooms is set on the second floor of a Grade 2 listed building in the market town of Melton Mowbray, famed for its Stilton cheese, pork pies and more recently the title of ‘Rural Capital of Food!’

The heavy beams and uneven floors all add to the ambience in our Traditional Tea Rooms. This sets the scene for a relaxing experience, where customer service is second to none and nothing is too much trouble. Real loose-leaf tea is served from china pots into bone china teacups, sugar with tongs to help to set the scene.

We offer a wide selection of delicious sandwiches, toasties, jacket potatoes and light lunches including Dickinson and Morris pork pies and Long Clawson Stilton Cheese, as well as homemade Gluten Free and dairy free cakes and scones.   Afternoon Teas and Cream Teas are our speciality!

Employer

Miss B's Traditional Tea Room

Address

40-42 Sherrard Street

Melton Mowbray

LE13 1XJ

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Additional location information

An upbeat, friendly cafe/bar serving a range of fayre from All Day Breakfasts to Afternoon tea. Dog Friendly with large outside space to the rear. Happy Hour Friday & Saturday between 4.30pm and 6pm

Training

Training provider

Catch22

Applications for this apprenticeship are being processed by Catch 22 Charity Limited

Contact

Chris Stoker-Jones 07739 687514 chris.stoker-jones@catch-22.org.uk

Level 2 Hospitality Team Member Apprenticeship Standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • Online modules using our bespoke learning platform StepUp your Learning
  • Working with employer with in-house training on the job
  • End-Point Assessment (EPA)

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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