Receptionist/Legal Assistant Apprentice Serjeant & Son
Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility of working. There is a customer service apprentice vacancy in our Thetford office.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Jul 2022
Apprenticeship summary
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Weekly wage
£177.97
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Working week
Monday - Friday, 9.00am - 5.00pm (with one hour lunch break)
Total hours per week: 37.00
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Expected duration
17 months
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Possible start date
07 Aug 2022
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Date posted
01 Oct 2021
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001772406
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Positions
1 available
Day to day duties to include:
- Ability to deal with clients face-to-face in a polite and efficient manner, as first point of contact within the firm
- Quoting costs for our services, making appointments and booking meeting rooms
- Certifying clients' ID when attending office
- Providing teas and coffees for clients when required
- Taking payments either by card/cash or cheque and identifying correct client
- Taking telephone calls, transferring to relevant person and taking detailed messages where required
- Opening new matters on LEAP Practice Management database and producing standard letters in line with company policy
- Distribution of post on daily basis once checked by Partner and scanned to relevant matters
- Keeping files up-to-date in line with company policy
- Following company procedure regarding filing of Wills, LPAs, and Deeds, and their collection by clients in line with GDPR Policy
- Ensuring client confidentiality is observed at all times. Following procedure for closure of files
- General office duties, including photocopying and scanning, when required
Requirements and prospects
Desired skills
- Good telephone manner
- Able to work under pressure
- The ability to multi task
Personal qualities
- Good sense of humour
- Willingness to learn
- Polite
Desired qualifications
- GCSE Grade 4 or above in maths and English (or equivlent)
Future prospects
- This Apprenticeship can lead on to a Paralegal Apprenticeship for the right candidate
Things to consider
- The job will involve detailed computer work
About the employer
Serjeant & Son is one of the oldest firm of solicitors in the country yet is modern in its approach. We foster a supportive collegiate environment and offer a structured career path. We use cloud-based technologies which allow flexibility of working.
Employer
Serjeant & Son
https://www.serjeantandson.co.uk/
Address
Serjeant & Son Solicitors, Kings House, King Street
THETFORD
IP24 2AP
Training
Training provider
WEST SUFFOLK COLLEGE
Applications for this apprenticeship are being processed by West Suffolk College
Contact
Jo Pine jo.pine@wsc.ac.uk
- Customer Service Practitioner Level 2 Apprenticeship
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
If you are interested in applying for this vacancy then please click on the 'Apply Now' link and complete our Application Form.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Jul 2022