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Customer Support Apprentice CLEANCLOUD LTD

You will be learning vital sales skills from sales processes to the best ways to handle customers across the world, on-boarding, training and providing ongoing support. You will also learn about marketing processes, strategy and outbound prospecting.

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Closing date: 04 Mar 2022

Apprenticeship summary

  • Weekly wage

    £180.00

  • Working week

    Monday - Friday; shifts to be confirmed.

    Total hours per week: 30.00

  • Expected duration

    13 months

  • Possible start date

    07 Mar 2022

  • Date posted

    06 Oct 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001772284

  • Positions

    1 available

CleanCloud is a rapidly growing cloud-based software startup powering customers in the cleaning industry in over 78 countries.

You will be working in a fast-paced, challenging and rewarding environment as we look to scale the business across the globe. The growth will bring great opportunities for career development as well as the possibility of working internationally.

Duties include:

  • Handling customers from across the world
  • On-boarding
  • Providing ongoing support
  • Marketing processes, strategy and outbound prospecting

Requirements and prospects

Desired skills

  • Highly organised
  • Team-oriented
  • Ability to multi-task
  • Tech-savvy
  • Works on own initiative/ self-starter

Personal qualities

  • Punctual, reliable and trustworthy
  • Consistently friendly and professional approach
  • Reliability and sense of responsibility
  • Good attention to detail

Desired qualifications

5 GCSEs grade A-C (9-4), inlcuding maths and English or equivalent qualifications 

Future prospects

Possible progression on to further Apprenticeships or full time role for the right candidate after the successful completion of the apprenticeship.


About the employer

CleanCloud is a rapidly growing cloud-based software startup powering customers in the cleaning industry in over 78 countries.

You will be working in a fast-paced, challenging and rewarding environment as we look to scale the business across the globe. The growth will bring great opportunities for career development as well as the possibility of working internationally.

Employer

CLEANCLOUD LTD

Address

12

Hoxton Market

London

N1 6HW

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Training

Training provider

Itec Training Solutions

Applications for this apprenticeship are being processed by Itec Training Solutions

Contact

James Pearson 02074903030 j.pearson@itecskills.co.uk

Level 3 Apprenticeship, which includes:

  • ICT, English and maths, if required
  • End point assessment
  • Level 3 Apprenticeship qualification

Apprenticeship standard

Retail team leader

Level 3 (A level)


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