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Apprentice Domiciliary Carer/Adult Care Worker First Practice Healthcare Ltd

We’re looking for some enthusiastic new staff to join us to help provide a friendly care service to our service users in their own home environment.

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Closing date: 24 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working hours will be Monday to Friday between 7am - 9pm on shift rota base. (8 hours a day). Will need to work some weekends. Additional pay incentive will be added for weekend working.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    07 Feb 2022

  • Date posted

    30 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    10 available

Main purpose of the post:

To enable service users to lead their own lives as independently as possible and to develop and maintain relationships with those significant to them and with others in the community. To work with other staff, healthcare professionals and agencies to meet the needs and aspirations of service users. To improve the quality of their lives, their involvement in the community and to contribute to the development of a warm and friendly home environment; promoting individual dignity and respect.

Main duties and responsibilities:

  • To use a person centred approach in delivering care, service user support and co-ordination of work with multi disciplinary teams
  • To work in partnership with service users to develop their independence and to achieve their personal goals by supporting development of skills for independence
  • To support service users in developing good relationships with family and friends and people from different walks of life
  • To encourage service users to experience new things and be able to enjoy activities which are part of everyday life
  • To develop links between service users and the local community if appropriate
  • To provide direct care and support, including personal care to service users to enable them to live as independently as possible. This will include supporting service users in undertaking domestic duties, maintaining personal hygiene, accessing educational opportunities and accompanying service users to appointments, shopping, outings,   holidays etc.
  • Prompt and/or administer medication in accordance with First Practice Healthcare Ltd policy and procedures after appropriate training
  • To help service users express themselves through choice and self-advocacy and to protect their rights and individuality
  • To support service users in meeting their cultural and religious needs
  • To liaise with families and friends of service users as required
  • To act as key worker to one or more service user
  • To monitor service users progress and maintain accurate records
  • To support service users in contributing to the domestic routine of their homes and to undertake domestic duties as required ensuring the health, safety and well being of service users
  • To help service users manage their health care arrangements including attendance at appointments, arranging health care screening and seeking advice from medical professionals as required
  • To act as responsible person taking lead responsibility for the health, safety and well being of service users and staff for the duration of the shift, including undertaking lone night work where appropriate
  • To give support in provision of services that meet the service users physical, cultural, emotional, spiritual and educational needs within the home and/or in conjunction with other providers
  • To manage and maintain services in accordance with the principles and practice of equality, taking into account of individual needs and requirements

Quality of service:

  • To act at all times in accordance with First Practice Healthcare Ltd code of conduct and CQC
  • To report immediately to the office staff and/or manager any incident or practice that may be to the detriment of service users in accordance with First Practice Healthcare Ltd Policy
  • To work within the Service Quality Framework to deliver person centred services that meet identified needs and to participate in quality audits
  • To work at all times in accordance with First Practice Healthcare Ltd Policy and comply with procedures
  • To work in accordance with the Care Standards Act 2000

Health & Safety:

  • To assist in assessing risks and preventing and reporting incidents to service users within and outside the home
  • To comply with all health and safety rules and legislation applicable to the service users home, for example, food hygiene, manual handling and fire safety
  • Employees must be aware of the responsibilities placed on them under health & safety legislation to ensure agreed safety procedures are carried out to maintain a safe environment for service users, other employees and visitors


  • To maintain accurate paper records in accordance with First Practice Healthcare Ltd policy and procedures, including service users files, accident and incident records, medication records and visit report sheets 

Staff Training and Supervision:

You will be required to:

  • Undertake, in accordance with First Practice Healthcare Ltd policy, an induction and foundation shadowing training
  • Be employed for a probationary period of 3 months
  • Be shadowed and spot checked by a supervisor on commencing the provision of care in the community. The purpose of this is to monitor care worker competence and to ensure that care workers are comfortable with company procedures
  • Enrol on a NVQ level 2 care course if not already on one and complete it within 3 years
  • Attend regular supervision sessions with the manager and to participate in the performance appraisal process
  • Attend specific training sessions relating to Health and Safety and Moving & Handling in order to ensure and maintain a safe working environment
  • Attend ongoing training sessions, which will include training specific to the service user you will be caring for and/or supporting

Requirements and prospects

Desired skills

  • Great customer care skills
  • Communication
  • Timekeeping and time management

Personal qualities

  • You must be a compassionate and caring person who wants to help people live their lives to the fullest in their own homes
  • You will need to be professional and understanding, trustworthy and friendly 
  • Food hygiene and cleanliness 

Desired qualifications

  • Must have minimum of GCSE (or equivalent) Grade D (3) or functional skills Level 1 in both English & maths

Future prospects

Can lead to higher level apprenticeship or full-time employment after successfully completing apprenticeship.

Things to consider

Due to the nature of the role, you must be 18+ years old. 

Successfull candidate will have a Reference and DBS Check done before start of employment. 

The locations of the roles will be based around the areas, B28, B29, B31, B32, B45. 

About the employer

First Practice Healthcare is a well established provider of top quality care to service users to allow them to live well in their own homes across the Birmingham area. 


First Practice Healthcare Ltd


St Georges Community Hub

Great Hampton Row


B19 3JG

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Training provider


Applications for this apprenticeship are being processed by South and City College Birmingham


Arslan Rehman 0121 694 5066

College day will be 1 day a week based at South & City College Birmingham - Hall Green Campus.

You will be studying:

  • Adult Care Worker Level 2 
  • Functional skills in English & maths (depending on your current qualifications) 

Apprenticeship standard

Adult care worker

Level 2 (GCSE)

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