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Customer Service Apprentice Unsworth Smile Clinic

We are looking for an our-going friendly receptionist to join our current team to help with administrative tasks and the day to day running of a busy reception.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Jul 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday – Friday, between 8:30am – 5:30pm

    Total hours per week: 39.00

  • Expected duration

    21 months

  • Possible start date

    01 Aug 2022

  • Date posted

    29 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • Greet patients in a courteous and professional manner
  • Answer calls and manage dentist diaries
  • Handle cash and card payments
  • Liase with dentists in regards to patient queries
  • Ensure reception desk is kept clean and covid free by following set procedures
  • Assisting the practice in ensuring patients understand our policies and procedures

Requirements and prospects

Desired skills

  • Good, written and verbal communications skills
  • Good IT Skills
  • Understands the importance of maintaining patient confidentiality

Personal qualities

  • Candidate needs to be able to; use initiative, be adaptable and motivated, learn quickly, work on own and as a team
  • Punctual and reliable
  • Genuine desire to learn
  • Able to work as part of a team
  • Organised and methodical approach
  • Confident telephone manner

Desired qualifications

GCSE’s at grades C/4 or above (or equivalent) in Maths & English.

Future prospects

If the candidate is successful during their training period, a permanent position will be offered.

About the employer

We are a small, friendly NHS Dental Practice. This is a fantastic opportunity to start a career in Dental within a well established practice. We are looking for an apprentice to join our team receiving first class training, support and mentoring to develop your career.


Unsworth Smile Clinic


First Floor


Parr Lane



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Training provider


Applications for this apprenticeship are being processed by Bury College

Customer Service Practitioner L2 Apprenticeship Standard:

  • This is a work-based qualification with possible timetabled classes tbc
  • Plus college attendance for Functional Skills if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College Apprenticeship Team will then be in touch regarding your application

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 22 Jul 2022