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Customer Service Apprentice 4 Kingdom Adventure Park

An Opportunity to work at the award winning 4Kingdoms Adventure Farm within the customer service team, working on the front desk, reception, tills and more.

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Closing date: 01 Feb 2022

Apprenticeship summary

  • Weekly wage

    £200.00 - £360.00

  • Working week

    8 hours a day over 5 days, working Friday, Saturday, Sunday, Monday and one day during the week.

    Total hours per week: 40.00

  • Expected duration

    2 years

  • Possible start date

    01 Mar 2022

  • Date posted

    29 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001771205

  • Positions

    4 available

Day-to-day tasks will include:

  • Receiving incoming calls
  • Greet each customer with a warm and friendly welcome
  • Maintaining reception 
  • Cash Handling
  • Dealing with Customers face to face
  • To ensure that client confidentiality is maintained (in accordance with procedures) at all times.
  • Listen to and talk with customers to find out what their needs are
  • Do your best to make sure the customer finds everything they want
  • Be passionate and knowledgeable about our park and services
  • Always be on time, smartly dressed and ready to serve
  • Work as part of a team to complete store duties
  • Have fun and enjoy yourself

Requirements and prospects

Desired skills

  • Good communication skills with customers
  • Ability to work well in a team
  • Quick learner
  • Patience
  • Team Work

Personal qualities

  • A team player
  • Willingness to learn
  • Ability to take criticism
  • Friendly
  • Punctual
  • Reliable
  • Hard worker

Desired qualifications

GCSE English and maths at grade 4/C or above, or Level 2 Functional Skills

Future prospects

Potential to progress within a customer service career. 

Things to consider

Bus route between Basingstoke and Newbury arrives outside 4Kingdoms once an hour.


About the employer

4 Kingdoms Adventure & Farm Park is a place to create memories for old and young alike. With over 21 play zones and events held all year we pride ourselves on being a family-friendly safe environment.

Employer

4 Kingdom Adventure Park

Address

Newbury Road

Headley

Thatcham

RG19 8JY

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Training

Training provider

BASINGSTOKE COLLEGE OF TECHNOLOGY

Applications for this apprenticeship are being processed by Basingstoke College of Technology

Level 2 Customer Service apprenticeship

Functional Skills  

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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