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Business Administrator Sidney House Surgery

Supporting the management team, administrators and receptionists with their workload. The role will include receptionist and secretarial duties, data entry and filing. This will involve direct patient contact (over the phone and in person at reception).

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Closing date: today

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Friday £5.15 per hour

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    10 Feb 2022

  • Date posted

    28 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

  • All reception tasks; taking calls from patients, booking appointments, directing enquiries Supporting clinicians by preparing blood forms, handing out medication.
  • Processing new patient registrations and removals
  • Records movement – processing incoming and outgoing medical records Filing medical records
  • Scanning paper correspondence, uploading to patient records, coding and assigning to appropriate staff member
  • Photocopying of patient records when required
  • Processing Subject Access Requests – both in paper format and electronic tasks
  • Data quality – gathering patient emails, SMS consent, SCR consent
  • Updating changes to patient contact details etc
  • Blood Pressure readings - uploading results
  • Chasing up overdue vaccinations – flu, shingles
  • Inviting patient with long term condition for yearly reviews
  • Any other appropriate general admin duties

Requirements and prospects

Desired skills

  • Confident computer user
  • Polite telephone manner

Personal qualities

  • Punctual and reliable
  • Good ‘people-skills'

Desired qualifications

  • English and maths at least Level 4 (Grade C and above), or equivalent

Future prospects

  • Potentially a permanent position on successful completion of the apprenticeship for the right candidate


Things to consider

GP surgeries are a fast paced environment and the work involves access to lots of highly sensitive and confidential information. Candidates must be suitably professional.

We cannot offer an apprenticeship to a candidate who is a patient registered at the surgery.


About the employer

We are busy GP Surgery based over two sites in the villages of Hatfield Peverel and Boreham, offering primary care services to 10,700 patients.

The team is made up of GPs, nurses, health care assistants, phlebotomists, a paramedic practitioner, social prescribers, clinical pharmacists, physiotherapists, dispensers, managers, administrators and receptionists.

We have a small dispensary on site, and we are a training practice for doctors completing their training to become GPs. 



Sidney House Surgery


Sidney House

Strutt Close



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Training provider


Applications for this apprenticeship are being processed by Chelmsford College

Mixture of mentoring, specific training in the GP Clinical software and e-learning modules:

  • Business administrator Level 3 apprenticeship standard 

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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