Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Office Administrator Ev Charging Solutions Ltd

Daily responsibilities include answering emails and phone calls, handling customer enquiries, following up on any problems or queries, booking installations/ repairs and organising installers diaries, keeping databases up to date and adhering to GDPR.

Sign in to apply

Closing date: 08 Feb 2022

Apprenticeship summary

  • Weekly wage

    £175.00

  • Working week

    Weekdays 9am – 5pm

    Total hours per week: 35.00

  • Expected duration

    19 months

  • Possible start date

    14 Feb 2022

  • Date posted

    27 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001770027

  • Positions

    1 available

Daily responsibilities include answering emails and phone calls, handling customer enquiries, following up on any problems or queries, booking installations / repairs and organising installers diaries, keeping databases up to date and adhering to GDPR. Support and assist the General Manager and the team with administration requirements. Communication skills and the ability to problem solve are essential to this role. Some manual labour is required when handling incoming orders, sorting equipment ready for engineer collections, and moving throughout the warehouse via a pump truck.

And Day to Day?

  • Answering emails and phone calls
  • Book installations/ maintenance
  • Organise installers diaries
  • Input data onto our CRM
  • Closing down installations once completed

Requirements and prospects

Desired skills

  • Good customer service skills
  • Good communication skills
  • Good organisational skills
  • Team player
  • Trustworthy
  • Sound knowledge of Microsoft Office packages
  • Ability to work with minimum supervision

Personal qualities

 

  • Passionate about green living
  • security
  • Tackling even the most complex installations
  • Strive for excellent customer service and after care

Desired qualifications

  • GCSE – English and Maths (Grade C or above) or equivalent

Future prospects

As with any apprenticeship opportunity – if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business. 


About the employer

EV Charging Solutions is a leading installer of electric vehicle charging systems helping homes, businesses, and fleet operators to run cleaner, greener vehicles. Due to continued expansion, we are seeking a customer focused office administrator to advise and book domestic and commercial charge point installations around the Midlands area as well as further afield.

Employer

Ev Charging Solutions Ltd

Address

Unit 3B

Park Road East

Calverton

Nottingham

NG14 6LL

You must have JavaScript enabled to view a map of the location


Training

Training provider

CT SKILLS LIMITED

Applications for this apprenticeship are being processed by CT Skills

Contact

Poppy poppy.tolson@ctskills.co.uk

Business Administration Level 3 

Apprenticeship standard

Business administrator

Level 3 (A level)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.