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Business Administration Apprentice - Sales Team ESP SCOTLAND LIMITED

Basic administrative duties including taking calls from customers and recording information, passing on messages and trying to help the company work towards a common objective and reach targets. You will work towards a Level 3 Business Administrator apprenticeship standard.

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Closing date: 22 Feb 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, 08:30 - 17:00.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    23 Feb 2022

  • Date posted

    27 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

  • Open and maintain customer accounts by recording accurate account information
  • Qualify appointments, route plan and schedule meeting in the diaries for Field Sales Consultants
  • Answer incoming calls and respond to emails and website enquires
  • Convert incoming telephone, email and website enquires into sales visits or telesales orders
  • Respond to all enquires in a timely, professional, and courteous manner
  • Assist Sales Consultants where necessary with admin requests such as sending designs and quotations, contacting customers regarding meetings etc. 
  • Maintain and develop strong relationships with existing customers/new customers to maximise sales opportunities 

Requirements and prospects

Desired skills

  • Good communication skills both written and verbal
  • Previous experience of customer service and administration
  • Experience with CRM Systems and Microsoft preferred 

Personal qualities

  • Punctual and timely
  • Good organisational skills and tidiness
  • Ability to work in a team
  • Proactive
  • Ability to absorb information quickly

Desired qualifications

GCSEs at grades C/4 or above (or equivalent) in maths and English.

Future prospects

Career pathway for all employees upon completion.

About the employer

At ESP Play, we believe that children deserve the best playgrounds. That’s why we design, manufacture, and install outdoor play equipment that transforms dull school yards into vibrant spaces for enjoyment and learning.

We cater for young people of all ages and needs, manufacturing age-appropriate, inclusive school playground equipment for Early Years, primary, secondary and SEND pupils.




Eastham Place


BB11 3DA

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Training provider


Applications for this apprenticeship are being processed by Burnley College


Nathan Hodge 01282733221

Level 3 Business Administrator apprenticeship standard.

Apprenticeship standard

Business administrator

Level 3 (A level)

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