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Administration Apprentice - Oakwood Home Learning OAKWOOD HOME LEARNING LIMITED

This role requires an individual who is reliable and hard working to help customers over the phone, by email and through online chat to find the best course to progress their career. The position offers great benefits such as flexible hours and on-the-job training.

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Closing date: 30 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday; 9:00 am - 5:00 pm

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    01 Feb 2022

  • Date posted

    24 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Duties to include:

  • Dealing with customers over the phone
  • Email
  • Online chat
  • Discussing the courses with customers 
  • Sending out information to potential clients 
  • Explaining about the courses we offer
  • Taking details to enrol people on to their preferred qualification
  • Updating systems 

Requirements and prospects

Desired skills

  • Attention to detail
  • Good phone manner
  • Excellent time management skills
  • Ability to understand and retain information

Personal qualities

  • Efficient
  • Hard working
  • Attention to detail
  • Good communicator

Desired qualifications

GCSE Grade C/4 or above in maths and English or equivalent.

Future prospects

Development and progression within the company is a possibility for the right candidate.

Things to consider

The candidate must be able to commit to completing an Advanced Level 3 Apprenticeship through half day release, whilst fulfilling the job role.

Candidates will be required to have an interview and complete assessments for maths and English with the National Business College.

The Apprenticeship National Minimum Wage guide (ANMW):

About the employer

Here at Oakwood Home Learning we are a distance learning college specialising in a wide variety of online and paper based courses. With our team of dedicated tutors on hand to guarantee exceptional support for learners you can be sure of an enjoyable and satisfying learning experience. 





New North Road



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Training provider


Applications for this apprenticeship are being processed by National Business College


Kirsty Longley 01484 430433

  • The successful candidate will undertake the Business Admin Level 3 apprenticeship 
  • Functional Skills in maths and English will also be required but this is dependent on GCSE results or equivalent

Apprenticeship standard

Business administrator

Level 3 (A level)

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