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Business Administration Apprentice INTEGRATED WATER SERVICES LIMITED

General administration duties for our offices, including supporting timesheets, emailing, health and safety for our water hygiene company in Bradley Stoke

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Closing date: 25 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon - Fri 8.30 - 5pm

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    08 Feb 2022

  • Date posted

    24 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Confirming service calls with customers and operatives
  • Updating resource management system
  • Assist in production of reports as required
  • Supporting timesheet processing and general office administration
  • Ensures that all enquiries from customers and operatives are passed to the relevant individual
  • Build good relationships with all teams within the department
  • Ensures timely and accurate relay of messages to relevant individuals
  • Take responsibility for own health and safety and adhere to all the Company health and safety procedures and policies.
  • Identify and escalate any hazards, near misses in line with the Company’s reporting procedures.

Requirements and prospects

Desired skills

  • IT literate / Basic user of MS Office minimum
  • Able to work to deadlines and multitask
  • Willingness to help out; assist other team members as required
  • Educated to GCSE level in Maths and English
  • Confident user of email and spreadsheets
  • Good verbal and written communication skills
  • Excellent time management skills
  • Able to work effectively within a team

Personal qualities

Organised, works well in a team, enthusiastic

Desired qualifications

No minimum requirements but a grade C in Maths and English GCSE is preferred

Future prospects

Opportunity to develop into Service Scheduler or Contract Co-ordinator roles

About the employer

Integrated Water Services Ltd (IWS Water Hygiene) are part of the South Staffordshire Plc group of companies.  We provide specialist services in all aspects of water hygiene services, risk assessments, analysis and treatment, repair and maintenance, rehabilitation and replacement of water system assets in the Control of Legionella and other water borne bacteria.

IWS supplies a wide range of services to the public sector, social housing, education, utility companies, industrial, commercial and retail customers. IWS Water Hygiene’s primary business objective is to establish and maintain long term working relationships with a client base that will benefit directly from the experience, knowledge and expertise within Integrated Water Services and the wider South Staffordshire Plc group. The core services provided by IWS are delivered by utilising the experience and expertise of a directly employed resource of over 430 employees.

Our success is primarily due to the expertise, commitment and competence of our staff and our ability to understand a client’s requirements, whilst delivering cost effective solutions through effective management. We continue to invest in the development of our staff so that they can fully realise their potential and we can maintain an enjoyable working environment.




Fernleigh House

Almondsbury Business Centre, Woodlands


BS32 4QH

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Training provider

Reflections Training Academy

Applications for this apprenticeship are being processed by Reflections Training Academy


Ellie Stone 01179221440

  • Level 3 NVQ in business administration
  • Functional Skills in maths and English if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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