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Hyundai Parts Apprentice Smiths Hyundai

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you.

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Closing date: 10 Feb 2022

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am - 5pm

    Total hours per week: 37.50

  • Expected duration

    16 months

  • Possible start date

    17 Feb 2022

  • Date posted

    21 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001768187

  • Positions

    1 available

Are you passionate about a long-term career within the automotive industry? Do you strive to deliver excellent customer service? If the answer is "yes" then the Hyundai Apprenticeship Programme could be the career route for you. Smith Hyundai are currently seeking a Parts Advisor Apprentice to join their dealership based in Peterborough.

This is an exciting role working towards level 2 and 3 Customer Service qualification which also offers first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Liaising with workshop vehicle technicians for updates with vehicle repair timescales
  • Liaising with customers in a professional, polite and courteous manner both face to face and via the telephone
  • Ordering car parts using on-line system
  • Chasing up missing or incorrect parts
  • Returning any unused parts
  • Working to a high level of customer service at all times
  • General ad hoc duties as and when required

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Computer literate
  • Have a keen interest in and knowledge of the motor vehicle industry
  • Meticulous attention to detail
  • The willingness to also undertake basic duties as part of training

Personal qualities

  • Passionate about the automotive industry
  • Forward thinking and keen to learn with an interest in development and progression
  • Take a pride in appearance
  • Hardworking
  • Punctual
  • Reliable
  • Ability to use own initiative
  • Must have a 'can do' attitude
  • Polite and courteous

Desired qualifications

A*-D/9-3 GCSE in maths and English (or equivalent).

Future prospects

Possible permanent position or move onto a Level 3 apprenticeship.


About the employer

miths first represented the Hyundai franchise some 20 years ago at Newark Avenue Garage and we were delighted to be selected as the chosen partner to take the brand forward again in January 2013. A lot has changed in that 20 years most notably the range of cars Hyundai now has on offer from the award winning new generation i10 city car right up to the fantastic class leading 7 seat Santa Fe SUV, all of which come with Hyundai’s industry leading 5-year unlimited mileage warranty.

Our state-of-the art 9 car showroom and a fully equipped workshop facility can be found on Bretton Way in Peterborough, just of junction 17/18 of the A47. We pride ourselves on offering unbeatable customer service, whether you're looking to purchase a new or used car from, or our service department is taking care of your current vehicle. We like to stand out from the crowd, offering a different experience to many other dealerships, with friendly, helpful staff on hand to assist you and a no-pressure sales environment.

Employer

Smiths Hyundai

Address

Sturrock Way

Peterborough

PE3 8YL

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Training

Training provider

NOTTINGHAM COLLEGE

Applications for this apprenticeship are being processed by Nottingham College

Contact

Nottingham College Apprenticeship Team

Level 2 Customer service Practitioner Standard.

You will be required to attend the Hyundai Academy Training Centre in Nottingham for your 'Block Release' Training. This will involve 4 separate 1 week blocks of training per 12 months of your apprenticeship.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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