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Business and Sales Administrator Apprentice Ki Martial Arts Ltd

A new and challenging opportunity for an enthusiastic and reliable individual to join a very busy administration team and to provide full administration and customer support in the processing of business tasks.

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Closing date: 21 Jan 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm (30 mins unpaid lunch break)

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    24 Jan 2022

  • Date posted

    24 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

A versatile and capable Business and Sales Administrator Apprentice is required to assist the smooth and efficient running of our company. You should be adaptive, proactive, supportive and detail oriented. You need to thrive in a busy office environment and be able to work under pressure. The specific duties of this post include, though are not limited to: 

  • Acting as a personal assistant to directors
  • Assisting with special projects and helping to develop and implement new policies and processes
  • Taking and processing customer orders; answering incoming calls, texts and e-mails; and dealing with incoming and outgoing mail
  • Handling complaints and negotiations and providing a first-class service to customers, especially when they contact the KMA office.
  • Organising travel and accommodation for trade stands and business trips and attending trade stands as necessary
  • Processing any shop sales, dealing with shop customers when required, organising special offer stock and maintaining till and cash floats
  • Preparing and facilitating advertising, marketing and promotions by utilising social media, and linguistic skills to communicate with European distributors

Requirements and prospects

Desired skills

  • Strong communication skills, both written and verbal
  • Courteous manner with clear, friendly phone voice
  • Excellent IT and numeric skills
  • Exceptional interpersonal and customer service skills
  • Ability to prioritise, manage time effectively, organise and plan
  • Honest, trustworthy, and with integrity
  • High level of motivation and action oriented 
  • Resilient, assertive, optimistic, and open to change
  • Demonstrates a collaborative approach to working with others
  • High level of accuracy together with a meticulous approach to tasks
  • Ability to work in a busy office environment, and under pressure

Personal qualities

  • Proficiency in MS Office and database systems
  • Good knowledge of utilising social media platforms
  • Experience with analytic tools
  • Good understanding of basic financial concepts
  • Experience of multilingual language communications would be beneficial
  • Innovative, generating original solutions and lots of ideas
  • Good multitasking abilities
  • Potential to mentor or coach others
  • Ability to demonstrate a clear understanding of our brands and products
  • A genuine interest in martial arts would be advantageous

Desired qualifications

  • Maths and English - Grades 4 (C) or equivalent
  • Good ICT/Social Media skills

Future prospects

  • Possibility of future employment and/or progression opportunities on the successful completion of Level 3 qualification

Things to consider

  • The qualification will be delivered largely remotely and supported with site visits.  There will be an option to attend College for additional support as necessary, but subject to COVID restrictions
  • The FOCUS Training Centre is based at Marsh Mills, Plymouth, PL6 8HL 

About the employer

Ki Martial Arts are an established, centrally based, Warehouse facility that source and sell quality martial arts equipment and clothing throughout Europe. Ki Martial Arts have been in their current location since 2006 and have regularly supported apprenticeship recruitment and development as the business has grown.


Ki Martial Arts Ltd



King Street



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Training provider

Focus Training And DCET Training

Applications for this apprenticeship are being processed by Focus Training (SW) Ltd


Trevor Barnes 01752348980

Business Administrator Level 3 Apprenticeship Standard:

  • On-the-job training to support job role development
  • Off-the-job training (College attendance) to support qualification requirements
  • Functional Skills support (maths/English) – if required

Apprenticeship standard

Business administrator

Level 3 (A level)

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