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IT Technician Apprentice DCP Total Solutions Ltd

Estio Training have an exciting new opportunity for an IT Technician Apprentice with DCP Total Solutions, a IT Company based in Dewsbury.

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Closing date: 27 Feb 2022

Apprenticeship summary

  • Weekly wage

    £206.25

  • Working week

    Monday - Friday 9am-5pm

    Total hours per week: 40.00

  • Expected duration

    13 months

  • Possible start date

    28 Feb 2022

  • Date posted

    20 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001767466

  • Positions

    1 available

The role offers long term security and the opportunity to progress into a permanent position.

Your duties and responsibilities in this role will consist of:

  • Serving as the first point of contact for IT support within the organisation
  • Installing, configuring and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software, alongside vital update patching of devices
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • Installation and maintenance of client Office 365 services

Desirable: Committed to undertaking the apprenticeship course for the full term and actively participate in the training provided by both the Academy and our training provider.


Requirements and prospects

Desired skills

  • Knowledge of Windows, Mac, Linux and UNIX operating systems
  • Practical experience with internet and network security protocols
  • Problem-solving skills and working well under pressure
  • Technical documentation skills
  • Organisational and interpersonal skills
  • Full, clean UK driving licence would be beneficial 
  • Strong communication and organisational skills

Personal qualities

  • Have a good telephone manner
  • Ability to prioritise your own workload and enjoy working as part of a team

Desired qualifications

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and maths).

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.


About the employer

DCP offer an extensive range of professional IT, Telecoms and Cabling solutions to a range of small to medium businesses around Yorkshire.

Our skilled and qualified engineers both supply and implement a range of computer and telephony systems to suit any business need. We also provide specialised CCTV and network cabling services along with a comprehensive range of computer repair and maintenance services.
 

Employer

DCP Total Solutions Ltd

Address

Unit J4

Mill Street East

Dewsbury

WF12 9BQ

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Training

Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd

Contact

Lauren Fletcher 01133 500333 lauren.fletcher@estio.co.uk

The Estio Training programme gives people the opportunity to get practical experience in the IT industry whilst still being employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:

  • BCS Security and Legislation
  • BCS Core Technologies
  • BCS Methodologies and Principles
  • Hardware or Software Option

Some of these modules will include an option to take an examination in order to receive a professional certificate.

Apprenticeship standard

Information communications technician

Level 3 (A level)


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