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IT Technician Apprentice DCP Total Solutions Ltd

Estio Training have an exciting new opportunity for an IT Technician Apprentice with DCP Total Solutions, a IT Company based in Dewsbury.

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Closing date: 27 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 9am-5pm

    Total hours per week: 40.00

  • Expected duration

    13 months

  • Possible start date

    28 Feb 2022

  • Date posted

    20 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The role offers long term security and the opportunity to progress into a permanent position.

Your duties and responsibilities in this role will consist of:

  • Serving as the first point of contact for IT support within the organisation
  • Installing, configuring and maintaining software and hardware components of computer and network systems
  • Diagnosing and troubleshooting software and hardware issues
  • Repairing and replacing damaged computer and network components
  • Ensuring the security of client and server computers by installing and upgrading antivirus and firewall software, alongside vital update patching of devices
  • Supporting people whenever they encounter challenges with computers and network devices
  • Maintaining and updating technical documentation regularly
  • Testing new hardware and software before full-scale installation
  • Installation and maintenance of client Office 365 services

Desirable: Committed to undertaking the apprenticeship course for the full term and actively participate in the training provided by both the Academy and our training provider.

Requirements and prospects

Desired skills

  • Knowledge of Windows, Mac, Linux and UNIX operating systems
  • Practical experience with internet and network security protocols
  • Problem-solving skills and working well under pressure
  • Technical documentation skills
  • Organisational and interpersonal skills
  • Full, clean UK driving licence would be beneficial 
  • Strong communication and organisational skills

Personal qualities

  • Have a good telephone manner
  • Ability to prioritise your own workload and enjoy working as part of a team

Desired qualifications

5 GCSEs grades A*-C/9-4 or equivalent (including English Language and maths).

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

DCP offer an extensive range of professional IT, Telecoms and Cabling solutions to a range of small to medium businesses around Yorkshire.

Our skilled and qualified engineers both supply and implement a range of computer and telephony systems to suit any business need. We also provide specialised CCTV and network cabling services along with a comprehensive range of computer repair and maintenance services.


DCP Total Solutions Ltd


Unit J4

Mill Street East


WF12 9BQ

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Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd


Lauren Fletcher 01133 500333

The Estio Training programme gives people the opportunity to get practical experience in the IT industry whilst still being employed in a real paid job with no cost or debt.

Learners will receive six weeks of intensive training. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated Technical Expert who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 IT Solutions Technician Certificate with training in areas such as:

  • BCS Security and Legislation
  • BCS Core Technologies
  • BCS Methodologies and Principles
  • Hardware or Software Option

Some of these modules will include an option to take an examination in order to receive a professional certificate.

Apprenticeship standard

Information communications technician

Level 3 (A level)

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