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Hospitality Team Member The Kings Arms

We have a great opportunity for the right candidate to join our friendly team at our pub as a hospitality team member. You will be meeting and greeting customers, dealing with their enquiries, taking care of customer needs on daily on daily basis, ensuring you go that extra mile for every guest.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022

Apprenticeship summary

  • Weekly wage

    £168.63 to £325.22

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    36.5 hours a week. Days and hours TBC. Monday College Day.

    Total hours per week: 36.50

  • Expected duration

    12 months

  • Possible start date

    01 Feb 2022

  • Date posted

    18 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

Your duties and responsibilities will include;

  • To ensure at all times that the customers receive the attention, standard and service they are entitled to
  • To always deal with passing customers in a polite, pleasant and professional manner
  • To adhere to the standard of safety, hygiene and cleanliness laid down by the law and the company policies
  • To carry out service according to Company specification
  • To abide by Health & Safety and Food & Hygiene legislations at all times
  • To wear and maintain the correct uniform
  • To behave with other members of the staff in a polite, honest and friendly way
  • To be punctual at all times
  • To report to Management on duty any complaints, incidents, accidents or any other irregularities
  • To carry out any reasonable request made by the management
  • To attend department and general staff meetings
  • To attend any training sessions as judged reasonably necessary by the management

We are a 2 Rosetted AA Hospitality venue with numerous other awards to our credit. We are a 100% fresh produce kitchen that has very high expectation and standard of customer service and food to deliver. We are passionate about our business and want that same passion should you join to help us reach our goals. 

Essential for the position –

  •  Be a passionate, enthusiastic and a driven individual. 
  •  Have a strong work ethic.
  •  Deliver great customer service.
  •  Be a team player. 
  •  Financial Awareness. 
  •  Good communication skills. 
  •  Strong Numeracy skills.
  •  Be confident using computers and multiple software packages. Training will be given
  •  Flexibility with working hours.
  •  Have a can-do attitude. 

Requirements and prospects

Desired skills

  •  Hunger to learn
  •  Passion for food
  •  Good with people
  •  Strong work ethic
  • Cheerful, positive personality and “can do” attitude (BY FAR THE MOST IMPORTANT TRAIT!)

Personal qualities

  • Enthusiastic and friendly.
  •  Honest, trustworthy and reliable.
  •  Flexible approach
  •  Commitment to want to work
  • Motivated with high energy levels

Desired qualifications

  • GCSE grade C/4 or above in English and Maths (or equivalent). (If you do not already meet these criteria, we will ask you to sit initial assessments to indicate which level you are currently working at)

Future prospects

  • To secure a permanent position within the setting and advancing your career with us quickly as we expand.

Things to consider

  • This is an application to study an apprenticeship with the SMB Group (Stephenson Brooksby Melton College). Before being considered for a formal interview with the employer, you will be required to apply and be accessed and have an initial interview by the college.
  • You will be expected to work – evenings, weekends and public holidays.
  • Tips can add up to or over a £1 an hour in peak times.
  • As an apprentice you can apply for an NUS Apprentice extra card which can be used at hundreds of high street and online brands. 

About the employer

We are a small family run award winning Restaurant with rooms. We have 2 AA hospitality Rosettes 4 diamond accommodation and many other high-profile accolades to our name. We are set int eh heart of a rural village in Rutland. WE are very known for our food and our speciality of providing game. We have been here for 17 years and have a very high standard that we deliver, but not stuffy. We are not a huge team and people that come to us mostly stay for years not weeks. We strive to deliver the same experience this year next year or in 10 years if someone comes. The first people they met are the FOH team and tis is a very important role in setting the tone of their experience. We love what we do and want someone to join us to help keep the business current within our vision and also help us take it forward to the next step.


The Kings Arms


Top Street


LE15 8SE

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Training provider


Applications for this apprenticeship are being processed by Brooksby Melton College


Apprenticeship Team (SMB Group) 01530 519 001

  • Functional skills if necessary.
  • On-the-job training.
  • Off-the-job training.
  • Day release to our Melton campus (Part of the SMB College Group).

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

All applications should be made through the Stephenson College (Part of the SMB Group) website and under no circumstances should a direct approach to the employer be made.  Any direct approaches will result in your application NOT being considered for selection. Please understand that we may close vacancies prior to the publishing closing date if a sufficient number of applications are received. Please ignore the below statement to apply through the employer website, this is an automated message from the National Apprenticeship Service.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022