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Administration Apprentice W P Brown Limited

Apprentice Administrator required to support our busy Merchandise Control office & pre- retail Department. Our MCD Office is located off site within our warehouse at Hallfield Road York. You will work with a small friendly team who support our four stores by pricing and preparing good for sale & general accounts admin duties.

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Closing date: 13 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday – Friday 08.00 – 15.00 (30 mins unpaid break)

    Total hours per week: 32.50

  • Expected duration

    21 months

  • Possible start date

    20 Feb 2022

  • Date posted

    16 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

  • Ensure that all administration is processed and completed accurately, efficiently and in the timescale required to support the team.
  • Deal with both telephone and face to face enquiries from internal/external customers in a courteous, professional, and knowledgeable way.
  • Respond to account queries and applications.
  • Assisting the invoicing of customers, stock reconciliation, filing, mailing, data entry and reporting.
  • Provide the highest level of customer service.
  • Movement & pricing of stock
  • Strong communication skills
  • Ability to meet task deadlines
  • Ability to multi-task and prioritise own workload
  • A desire for continuous personal and professional development
  • Full Training will be given

Requirements and prospects

Desired skills

Good knowledge of software packages. Proficient in using excel/ spreadsheets.  Must have good written & verbal communication skills. Grade 4 or above in Maths & English


Personal qualities

Reliable, energetic, focused. 



Desired qualifications

Business Administration Apprenticeship Level 2 or equivalent, or experience in industry at a senior position. GCSE grade 4 in Maths and English or Functional skills at Level 2. An interest in the area of study.

The employer may also have their own specific selection criteria in addition to York College entry requirements.

Future prospects

Opportunities for work once completing the qualification

Things to consider



Initially you will be contacted by York College to confirm your commitment and suitability for the role. If we are unable to contact you, you will not be considered for the position.

Please note that from 1st April 2021 the National Minimum wage is £4.30 per hour for an apprentice.  This applies to 16-18 year old apprentices and those aged over 19 in the first year of their apprenticeship. For all other apprentices the National minimum wage appropriate for their age applies. The minimum wage for Apprentices applies to time spent on the job and time spent training.


About the employer

Family Run Retail Department Stores


W P Brown Limited



Hallfield Road


YO31 7XD

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Training provider


Applications for this apprenticeship are being processed by York College


Business Partnerships 01904770368

What will I study?

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers, with a focus on adding value. The Business Administrator is expected to deliver their responsibilities efficiently and with integrity, showing a positive attitude. The role involves demonstrating strong communication skills and adopting a proactive approach to developing skills.

You will study skills in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes and record and analyse data. Examples include MS Office or equivalent packages. Production of accurate records and documents including: emails, letters, files, payments, reports and proposals. Make recommendations for improvements and present solutions to management. Draft correspondence, write reports and develop the ability to review others' work.

Build and maintain positive relationships within their own team and across the organisation. Demonstrate the ability to influence and challenge appropriately. Become a role model to others, developing coaching skills as you gain area knowledge. Take responsibility for initiating and completing tasks, and managing priorities and time in order to successfully meet deadlines. Positively work towards the supervision of colleagues and set a positive example for others in the workplace.

Method of delivery

Apprentices will typically attend York College on a day release for the duration of the apprenticeship and work with their employer for the remainder of their contracted hours. During their time in College, apprentices will work towards developing their knowledge, skills and behaviours, and at work will consolidate their on-programme learning with the support of their employer. An assessor will visit every 8-10 weeks to discuss and monitor progress on the apprenticeship in conjunction with the employer.

How will I be assessed?

Functional skills at Level 2 must be achieved before an apprentice can progress to the End-Point Assessment (EPA) which includes the following areas:

Online Multiple-Choice Test: 50 multiple-choice questions to be completed in 60 minutes under invigilation conditions. The apprentice must pass the test before they progress to the interview and presentation.

Portfolio Interview: The 30-45 minute interview assesses the apprentice’s competence, self-reflection, judgement and understanding of the entire apprenticeship.

Project Presentation: The apprentice delivers a presentation on a project that they have completed or a process that they have improved.

An independent assessor will award an overall grade of Pass/Distinction/Fail.

Qualifications received

Business Administrator Apprenticeship Level 3.
Functional skills in Maths and English at Level 2 or equivalent if not already achieved.

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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