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Learning Coordinator Apprentice DFS Trading Limited

Do you fancy starting a rewarding career in Business Administration? DFS are recruiting for a brand-new apprentice position as a Learning Coordinator to join their growing team!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    37.50 hours per week. Monday-Friday 9am-5pm (30 minutes for lunch).

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    08 Feb 2022

  • Date posted

    16 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

At DFS you will be working towards a Business Administration Level 3 apprenticeship standard over the course of 15 months.  

As a Learning Coordinator apprentice, you will be responsible for managing all administrative aspects of the end-to-end learning journey. This includes a variety of administrative functions supporting the Talent and Leadership and Learning and Development teams and the learner journey such as scheduling of training events, room bookings, delegate registrations and attendance records. The role requires excellent skills in verbal and written communication, stakeholder management, attention to detail, and working with various information management systems.

DFS are looking for a self-starter who can work with minimal supervision to manage their own workload, work effectively as part of a team, problem solve and provide ad-hoc support to colleagues and management. 

Full training will be provided and to support your development in the role, you’ll complete the Business Administration Apprenticeship Level 3 and Duke of Edinburgh Business Gold Award. 

Key Role Responsibilities:

  • Coordination and ownership of all aspects of scheduling of training events
  • Planning, preparation and support for face-to-face workshop/residential events
  • Effective customer service and relationship management across a range of stakeholders
  • Booking and confirmation of events in line with occupancy requirements
  • Sourcing and booking of training venues confirmation of s facilitators and venues
  • Provision of facilitator and delegate print and materials
  • Communication with learners, suppliers, and venues throughout all processes
  • Provides learner support for digital learning platform, managing access permissions and queries
  • Ability to follow standard processes and identify and report any potential issues, understanding when to escalate

Requirements and prospects

Desired skills

  • Strong attention to detail
  • Good IT skills
  • Excellent customer service and a desire to go the extra mile 
  • Ability to think on your feet with excellent innovation 
  • Ability to manage own workload, deliver to deadlines and thrive under pressure

Personal qualities

  • Great organisations skills 
  • Time management 
  • Excellent verbal and written communication
  • Problem solver

Desired qualifications

  • No qualifications required 

Future prospects

  • This is a two year fixed-term contract, with the opportunity to go on and secure a permanent role with DFS and progress your career

Things to consider

  • The vacancy dates are to be used as a guide only
  • Should the right candidate be found, these vacancies could close early

About the employer

DFS is the UK’s leading omni-channel upholstery retailer, since 1969 we have been manufacturing, selling and distributing high quality sofas. We can't forget our International stores though, as we expanded into the Republic of Ireland, Spain and the Netherlands too. We are passionate about putting our customers at the heart of everything we do, and we know it is our colleagues that make this possible every day. So, it’s no surprise that for three years running we are one of the Sunday Times Top 30 Big Companies to work for. 


DFS Trading Limited





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Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd

  • Business Administration Level 3 
  • Functional Skills in maths and English 
  • Duke of Edinburgh Gold Award

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Click the link to apply!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Feb 2022