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Hospitality Team Member Apprentice Rose & Crown
We are delighted to announce that we are expanding our wonderful team and are looking for an exceptional member to join us. The apprentice will be part of our team, the tasks will include dealing with customers, supporting team members serving drinks and food, taking orders and cleaning of surfaces.
Closing date: 10 Dec 2021
Apprenticeship summary
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Wage
Competitive salary
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Working week
Shift patterns - 11am – 3pm. 4.30pm – 9.30pm. 30 mins lunch.
Total hours per week: 30.00
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Expected duration
13 months
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Possible start date
13 Dec 2021
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Date posted
15 Sep 2021
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC001765943
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Positions
1 available
The apprentice will be part of the front of house team led by a senior member of the pubs staff.
Daily duties will include:
- Food and beverage service
- Housekeeping
- Guest services; ‘reception’
- Reservations
- Opening and closing procedures (e.g., cleaning)
- Food production
- Record keeping; and adhering to health, safety and hygiene requirements.
Requirements and prospects
Desired skills
- An understanding of what hospitality means
- An appreciation of the importance of personal behaviours and their impact on hospitality
- An understanding of the hospitality sector
- An appreciation of customer needs and expectations
- A recognition of food and beverages and associated service styles
- The ability to perform basic food processing tasks
- Know how to clean and maintain a variety of areas
Personal qualities
- Team player
- Reliable
- Flexible
- Responsible
- Attention to detail
- Attention to appearance
- Able to work under pressure
- Able to take instruction under pressure
- Good communicator
Desired qualifications
GCSE D/3 or above in maths and English Language (or equivalent)
Future prospects
- To become fully qualified
- To be offered a full-time role
Things to consider
- Location of the employer
- Ability to travel between work and home
- The times of day you will be expected to work
About the employer
The Rose & Crown at Slaley is a Community Owned Pub which has been featured frequently in the press as one of "The Fifty Best Pubs in Britain". It is the heart of rural Slaley, a small village some five miles to the south of Hexham. The building dates back to 1675, is Grade 2 listed and has a traditional bar, separate dining room and two Bed and Breakfast rooms. The environment is a busy one with the pub catering for both locals and visitors. The team that run it are tight knit, friendly and versatile in their roles, making sure that customers receive the service they expect from a renowned local village pub.
The pub and team are managed by Tracey Weatherly who has years of experience in this field and is no stranger to working with and supporting apprentices. The philosophy of both Tracey and the owners of the pub is to provide:
- An outlet for local food producers and brewers
- Local employment
- A central point for community events and local issues
- A place to meet friends and neighbours and improve the sense of belonging and community.
Employer
Rose & Crown
Address
Main Street
Hexham
NE47 0AA
Training
Training provider
DERWENTSIDE COLLEGE
Applications for this apprenticeship are being processed by Derwentside College
Contact
Apprenticeship Recruitment Team 01207 585 914 apprenticeships@derwentside.ac.uk
- Level 2 Hospitlaity Team Member Apprenticeship Standard
- Level 2 Functional Skills
Apprenticeship standard
Hospitality team member
Level 2 (GCSE)
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