Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Provisioning and Administration Apprentice PRESTIGE TELECOM GROUP LIMITED

PETA Ltd are looking for a Provisioning and Administration Apprentice to join the Provisioning team at a leading telecommunication company. If you are eager to learn and looking to develop a long-term career, apply for this apprenticeship role today!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022

Apprenticeship summary

  • Annual wage

    £9,000.00 - £12,000.00

  • Working week

    Monday to Thursday 08:50-18:00 Friday 08:50-17:30

    Total hours per week: 38.25

  • Expected duration

    15 months

  • Possible start date

    14 Feb 2022

  • Date posted

    13 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001764734

  • Positions

    1 available

The time has now come for Prestige Telecom Group to expand our Provisioning team with a brand-new Provisioning and Administration Apprentice. We pride ourselves in being a call centre with a difference. Where we live by the mantra ‘Happy People Sell’.

As an Apprentice within the Provisioning team, you will play a crucial role and undertake tasks such as connecting new connections and renewing customers, porting mobile numbers onto alternate networks as well as introducing customers to our range of products. Attention to details as well as excellent customer service skills will be key as you lead the way with onboarding our new customers.

The Provisioning and Administration Apprentice be responsible for the following duties:

  • Ensuring a smooth transition for our customers
  • Customer onboarding
  • Problem solving
  • Data entry
  • Working towards targets

Requirements and prospects

Desired skills

You will work with our young and talented team, and you will help our customers move to the networks we provide our customers. You will be expected to answer any questions our customers have and you will be targeted on feedback sent and upselling additional features.

Don’t worry if you have not had any previous sales experience, we are looking for candidates who have a willingness to learn and have serious career ambition.

The ideal Provisioning and Administration Apprentice will have the following skills and experience:

  • Exemplary listening skills
  • Attention to detail
  • A willingness to learn
  • A passion for customer service

Personal qualities

You will be enthusiastic, energetic and eager to learn with a drive to progress and develop a long-term career.

Desired qualifications

GCSEs in maths and English with at least a grade C / 4 are required.

Future prospects

There is the potential for a full time role to be offered to the successful and suitable applicant upon completion of the apprenticeship.

Things to consider

  • 20 days holiday plus all Bank Holidays off
  • Work Anniversary off
  • Birthday off every year
  • Breakout area (pool table and table tennis etc.)
  • Great social events
  • Bonuses and incentives

About the employer

Prestige is a leading independent provider of bespoke business communication packages. As a specialist in Business telecommunications, they enquire, analyse and make suggestions to help improved efficiency and solve problems allowing businesses to benefit from substantial savings, whilst delivering excellent customer service. Based on the South Coast of England, they manage in excess of 10,000 business connections, they’re a team of real people dedicated to personal, pro-active account management.

Employer

PRESTIGE TELECOM GROUP LIMITED

Address

Unit E3-E5

Gosport

PO12 4BG

You must have JavaScript enabled to view a map of the location


Training

Training provider

PETA LIMITED

Applications for this apprenticeship are being processed by PETA Limited

Level 3 Business Administrator Apprenticeship Standard. You will complete a 15 month apprenticeship which includes 10 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022