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Apprentice Customer Sales Desk Advisor Continental Automotive Holdings Uk Limited

Based in our Head Office, the role of Sales Desk Advisor is to provide support to the Sales team. You will be responsible for building business to business customer relationships, gaining expertise product knowledge to include tachographs & services.

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Closing date: 15 Feb 2022

Apprenticeship summary

  • Weekly wage

    £326.00

  • Working week

    Monday - Friday 8.30am - 4.45pm

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    22 Feb 2022

  • Date posted

    13 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001764410

  • Positions

    1 available

To be the first point of contact for all customers 

  • Answer calls and emails in a timely manner 
  • Resolving customer queries swiftly 
  • Sales order administration, entering and processing sales orders 
  • Regularly check ticket system for sales orders 
  • Answer calls for sales team 
  • Look after large customers’ orders and order schedules 
  • Support for Diagnostics and Service activities 
  • Raising of production orders 
  • Provide advice, product knowledge and support

Requirements and prospects

Desired skills

The ability to work as part of a team within a professional environment

Good knowledge of IT packages to include Word & Excel

Personal qualities

Good communicator

Punctual

Willing to work within a team

Reliable 

Enthusiastic

Desired qualifications

Educated to A Level GCSE Qualified in Maths and English Grade C / 4 or Above

Future prospects

Upon completion of the apprenticeship, the candidate will have the opportunity to apply for roles within the organisation which are available

Things to consider

This is a career apprenticeship with progression, is that what you are looking for?


About the employer

Continental is one of the leading international automotive suppliers of diagnostic and garage equipment. Continental AG, commonly known as Continental, is a German multinational automotive parts manufacturing company specializing in brake systems, interior electronics, automotive safety, power train and chassis components, tachographs, tires and other parts for the automotive and transportation industries.

Employer

Continental Automotive Holdings Uk Limited

Address

Unit 36

Gravelly Industrial Park

Birmingham

B24 8TA

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Training

Training provider

SMART TRAINING AND RECRUITMENT LIMITED

Applications for this apprenticeship are being processed by Smart Training & Recruitment

Contact

Smart Training nasvacancies@smarttar.co.uk

Level 2 - Customer Service Practitioner - (Customer Service)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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