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Import Operator Apprentice Eimskip Uk Ltd

We are looking for an Import Operator to join our growing team in Immingham. You will provide comprehensive customer service and admin support to our customers, partners and suppliers as well as create a professional first impression. You will have an excellent work ethic, be resilient, organised, and proactively maintain high standards of work.

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Closing date: 23 Jan 2022

Apprenticeship summary

  • Annual wage

    £18,000.00

  • Working week

    Monday - Friday, 09:00 - 17:00.

    Total hours per week: 35.00

  • Expected duration

    12 months

  • Possible start date

    07 Feb 2022

  • Date posted

    09 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001763252

  • Positions

    1 available

Key duties and responsibilities will include:

  • Create, organise, and maintain customer files
  • Process bookings and quotations using our MIS
  • Process Customs clearance using our logistics software
  • Ensure all correspondence and documents are filed accurately
  • Contact and follow up information required from customers
  • Contact and liaise with suppliers regarding rates and quotations
  • Contact and liaise with port authorities and other stakeholders
  • Process financial administration tasks
  • Ensure compliance with confidentiality and data protection
  • Arrange delivery of cargo through our partners
  • Arrange collection of cargo from our terminal or warehouse
  • Answering calls, taking messages, helping with queries
  • Completing administrative tasks accurately and efficiently
  • Liaise closely with colleagues to ensure tasks are completed within the required timeframes
  • Provide outstanding customer service
  • General administrative duties to assist the team

Requirements and prospects

Desired skills

  • Good face to face and telephone communication skills
  • Good writing skills
  • Digital and computer skills

Personal qualities

  • Strong resilience
  • Confidential
  • Strong work ethic
  • Friendly, approachable, and caring
  • Ability to work under pressure and prioritise workload
  • Common sense
  • Proactive and problem solver
  • Flexible team player
  • Organised and able to work to deadlines
  • Strong attention to detail

Desired qualifications

The candidate will need to have GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

EIMSkip is an international logistics company with has a strong commitment to the development of their staff.

For the right candidate they are looking to develop this role into a career with the company.

Things to consider

The apprenticeship is located in our Immingham office, you will need to have access to transport in order to undertake some of the tasks in this role particularly those requiring attendance at the port.


About the employer

Eimskip is a specialist international logistic business that started trading in Iceland in 1914. Specialising in reefer forwarding, Eimskip focuses on selling forwarding services by utilising its global network of company offices, international deep-sea lines, and its associates.

Eimskip specialises in the transportation of temperature-controlled cargo, where seafood products play an essential role.

Employer

Eimskip Uk Ltd

Address

Middleplatt Road

Immingham

DN40 1AH

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Training

Training provider

CERT LTD

Applications for this apprenticeship are being processed by Cert Ltd

Contact

Simon King 01652 240554 courses@cert-ltd.co.uk

You will undertake the Level 2 Customers Service Practitioner apprenticeship standard, with a focus on administration which is completed in the workplace, which includes:

  • Level 2 Functional Skills in maths and English (if required)

You will study both on and off the job with the support and guidance of a fully qualified apprenticeship coach

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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