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Customer Service Apprentice WATER STARS FOUNDATION

An exciting opportunity has arisen for an apprentice to join Water Stars. The successful applicant will be involved in all aspects of the business. You will also be required to support with swimming lessons to children.

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Closing date: 23 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Hours over 5 days. Days and hours TBC.

    Total hours per week: 37.00

  • Expected duration

    12 months

  • Possible start date

    26 Jan 2022

  • Date posted

    08 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties will include: 

  • Dealing with daily communication via phone and email 
  • Updating social media and responding to online queries 
  • Organising course dates and re-enrolments
  • Help to support with swimming lessons to children as required
  • Other administrative support as requested
  • This role would suit an individual with an interest in swimming

Requirements and prospects

Desired skills

  • Good team work ethic
  • Ability to work independently

Personal qualities

  • Enthusiastic 
  • Self-driven
  • Motivated member of staff

Desired qualifications

  • GCSEs at grades A*-C/9-4 (or equivalent) in maths and English

Future prospects

Could lead to a permanent position for the right person.

About the employer

Water Stars Swimming School was established back in 2016 and has gone from strength to strength ever since. 

Our main aim is to teach and develop swimming skills in children in order to produce confident and capable swimmers whilst having a little fun along the way. We deliver high quality swimming lessons in a selection of hand-picked pools in Newcastle Under Lyme, Stoke-on-Tent, Stone and surrounding areas.​

Water Stars offer carefully tailored swimming lessons for children of all capabilities and ages from 3 months to 14 years. Simply visit our lessons page to find out which swimming lesson is most suitable for your child. ​

Our approach to teaching swimming is proven to be highly successful. We offer small class sizes with only 4 children per class so that we can focus on every child and their individual needs.

We make sure that every lesson is fun for the children to ensure that they are fully engaged and successfully developing with each and every lesson.​

Through our swimming lessons, we deliver a good basic foundation followed by step by step progressions to produce the best possible swimmers. 

Our swimmers will achieve awards and badges as they go through their development process, giving them a great sense of achievement and pride. 




Sandon Primary Academy

Harrowby Road



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Training provider

Newcastle-under-Lyme College & Stafford College

Applications for this apprenticeship are being processed by Newcastle-under-Lyme College & Stafford College


The Apprenticeship Hub 01782 254287

Level 2 Customer Service practitioner apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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