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Customer Service Practitioner Apprentice C3 Midlands Ltd

We produce an array of stuff from small in quantity to large in size and a shed load in between. Products and services include Design, Prepress, FSDU and CDU creation and design. We are looking to add a Customer Service Apprentice to our growing team.

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Closing date: 23 Dec 2021

Apprenticeship summary

  • Weekly wage

    £190.00

  • Working week

    Monday - Friday (9:00am - 5:30pm) 30 minute break

    Total hours per week: 40.00

  • Expected duration

    53 weeks

  • Possible start date

    04 Jan 2022

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001762763

  • Positions

    1 available

  • Fully PC literate and have an excellent telephone etiquette
  • Be a conscientious organiser who meticulously strives for success in all they do
  • Professional appreciation and understanding of meeting critical deadlines in all assigned and undertaken tasks without excuse
  • An aspiration to execute correct administration with an ability to organise and manage themselves from a given instruction in day to day operation
  • A generally affable manner and pleasant demeanour to successfully liaise with and help to manage high profile client accounts
  • An innate ability to build excellent working relationships with our customers and work colleagues
  • A confidence without an arrogance to be able to liaise with large blue-chip to much smaller accounts

 

  • Stock control inclusive of filing, auditing and the gathering and sharing of statistical data
  • Meetings on site with colleagues
  • Providing excellent service to client with a “can do” attitude at all times
  • Project progress chasing
  • Preparing work instructions and briefs
  • An ability to learn quickly and to use initiative where necessary
     

Requirements and prospects

Desired skills

  • Good communication both verbal and written
  • Eager to learn and utilise the market-leading training offered internally
  • Driven by success and progression
  • Able to demonstrate a track record of resilience
  • Interpersonal with the ability to show understanding, empathy with good rapport building skills

Personal qualities

  • Hard working, ambitious and determined 
  • Self-driven with an excellent attention to detail 
  • Have aspiration and good communication skills 
  • Highly self-motivated and consistently efficient 
  • Punctual – good general time-keeping 
  • Hard worker with a “can-do” attitude 
  • Methodical, highly organised and focused – but also flexible enough to deal with change 

Desired qualifications

Grades 4 or above or C and above in English and maths desirable but not necessary. 

Future prospects

Full time positions will be offered after sucessful completion of the apprenticeship

Things to consider

Please do not apply to Titan Recruitment directly any applications made directly to the company will be discarded. 


About the employer

C3 Midlands can design, fabricate, print, pack, collate, distribute, deliver, audit, install, track, store, manage whatever you throw at us! We are a growing company looking to add a customer service practitioner apprentice to our team. 

Employer

C3 Midlands Ltd

Address

Hockley Industrial Estate Unit 7

Pitsford Street

Birmingham

B18 6PT

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Training

Training provider

JUNIPER TRAINING LIMITED

Applications for this apprenticeship are being processed by Juniper Training Ltd

Contact

Harrison Baker 07923 209240 harrison.baker@junipertraining.co.uk

  • Level 2 Recruitment Resourcer Apprenticeship Standard
  • Functional Skills in English and Maths if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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