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Hospitality Team Member Apprentice THE GASTRO PUB & HOTEL CO LTD

To be placed alongside experienced managers working on shift and learning all about hospitality, customer service, food and drink. This will include conversational skills, selling techniques, customer service, dispensing of drinks, making cocktails and serving customers and using epos, electronic and cash handling.

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Closing date: 15 Dec 2021

Apprenticeship summary

  • Weekly wage

    £184.80 to £356.40

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    4 Days out of 7 – Shift pattern

    Total hours per week: 40.00

  • Expected duration

    16 months

  • Possible start date

    20 Dec 2021

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

An exciting opportunity has arisen for an apprentice to join our busy restaurant and bar learning all aspects of the industry and gaining a nationally recognised qualification. Apply today!

An exciting opportunity to join a well-established gastro pub, restaurant and hotel as a Front of House Apprentice.

For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.

You will be trained alongside the experienced members of staff within The Falcon at Hatton.

Duties will include:

• Greeting customers

• Taking orders

Selling techniques

• Waiting on tables

• Serving drinks

• Working in a safe manner at all times

Things to consider:

• Access to your own vehicle would be advantageous due to the pub location.

• This is daytime, evening and weekend working.

Requirements and prospects

Desired skills

  •  Effective Customer Service.
  • Good Communication Skills.
  • Cultural Awareness.
  • Have the Ability to Multitask.
  • Work Well in a Team.
  • Be Flexible.

Personal qualities

  • Commitment. To be successful in the hospitality industry, you must be committed to ensuring customer satisfaction.
  • Communication Skills
  •  Enthusiasm
  • Leadership
  • Organised
  • Teamwork
  •  Positive attitude
  • Motivated

Desired qualifications

GCSE Grade C/4 or equivalent qualifications in English and maths

Future prospects

Possibility of offering full time employment at the end of the apprenticeship.

Things to consider

This role will require hard work, willingness to learn and the ability to adapt to multiple situations.

Please consider working hours and location and please only apply if these are manageable.

Please consider logistics and transport when applying.

We are offering National Minimum wage for this position, however wage and pay can be discussed at interview.

About the employer

The Falcon at Hatton has been operating as a destination foodie venue since 2014. We are located between Solihull and Warwick on the A4177, Birmingham Road. With a rustic country bar, cosy corners and rustic but with modern twist restaurants, you’ll be sure a warm welcome. We’re independent… not part of a chain so what we offer is truly unique with a focus on superb fresh produce and genuinely friendly and efficient service.

Whether you want to grab breakfast on the go, join us for a spot of lunch, dine à la carte with your loved one or join us for a family feast and our famous Sunday Lunch, you’ll find us a bustling hot spot most days and with good reason.

At The Falcon at Hatton, we take great pride and care when creating our menu –  following our core philosophy of “cooked with care and served with pride”. We create each dish and their components with fresh produce at its heart. We don’t use frozen vegetables; we only use fish which is either fresh from market or frozen at sea and our meats come from cattle and other livestock which have grazed green pastures and our poultry have been allowed to run free. In doing so, we support many local and UK producers, farmers and suppliers. We use biodegradable cleaning chemicals, we sort and recycle around 80% of our waste and our used oil is collected, cleaned and converted into biofuel. We don’t work with just anyone, we look for the highest accreditations, full traceability and sustainability so that we don’t harm our precious environment.




Birmingham Road


CV35 7HA

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Training provider


Applications for this apprenticeship are being processed by Warwickshire College


Knowledge, Skills & Behaviours covered via work place assessment visits 

Online/blended masterclass attendance every other week

Online hospitality masterclass attendance, monthly.

Functional, Skills English & Maths level 2 (if required)

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% off the job learning whilst on their apprenticeship – this will include online attendance for masterclasses..

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Before you apply

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