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Practice Administrator Apprentice The Jersey Practice Ltd

A fantastic opportunity has arisen to join the NHS, working with a dedicated team to treat those minor ailments that occur, as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

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Closing date: 30 Jan 2022

Apprenticeship summary

  • Weekly wage

    £200.00 - £250.00

  • Working week

    Monday - Friday, variable shifts between 08:00 and 18:30.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    01 Feb 2022

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Responsibilities will include:

General duties:

  • Collect certain fees from patients
  • Make new and follow-up appointments for patients over the telephone
  • Ensure confidentiality on all matters

Administration duties:

  • Scan clinical correspondence using Docman (training to be provided)
  • Receive and record new medical records arriving to the practice
  • Prepare deduction summaries and print outs for patients who are moving to a new practice
  • Take responsibility for ensuring the notice boards are tidy and updated regularly
  • Filing and archiving
  • Assist with the various recall programmes
  • Assist any other members of the practice team with administrative duties to support them in delivering their role
  • Sort and distribute post

Ad-hoc duties:

  • Create posters to advertise clinics and events
  • Assist with research and develop the marketing of the Practice’s (NHS and Private) business via social media
  • Take responsibility for designing and writing the surgeries patient newsletter

Requirements and prospects

Desired skills

  • Good IT, Literacy, and Numeracy skills
  • Organisational and problem-solving skills
  • Verbal communication skills – ability to deal with people in person and on the telephone
  • Ability to apply set procedures
  • Accurate and thorough approach
  • Comfortable working to agreed objectives

Personal qualities

  • Proactive and able to use own initiative
  • Outgoing, confident personality
  • Team player
  • Highly motivated
  • Mature outlook
  • Interested in/aptitude for learning new skills/taking on new challenges
  • Reliability and enthusiasm

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in English and maths.

Future prospects

This is a great start to your career if you are looking to get into the NHS.

Things to consider

Please consider the cost and length of time of your daily commute to Heston. We do not accept applications from registered patients of the practice.

Safeguarding, Prevent and Equal Opportunities;

Let Me Play, LMP Education and Sporting Education are committed to anti-discrimination and equal opportunities for all.  We are equally committed to Safer Recruitment Policies, Safeguarding, the Prevent Duty and promoting the welfare of children, young people and adults.

To achieve our commitment, we will ensure continuous development and improvement of robust safeguarding processes and procedures that promote a culture of safeguarding amongst our staff and volunteers.

About the employer

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.


The Jersey Practice Ltd


Heston Health Clinic

Cranford Lane



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Training provider

Let Me Play Ltd

Applications for this apprenticeship are being processed by Let Me Play Ltd


Steffan Holder 07749859858

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 3 NVQ in Business and Administration
  • Level 3 Technical Certificate
  • Level 1/2 functional skills in maths and English (if required)
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • End-Point Assessment (EPA)

What you will cover:

  • Business Support Services
  • Project Management
  • Supporting the organisation of events
  • Customer Service
  • Developing IT skills
  • Telephone skills
  • Managing information and data
  • Marketing support

Apprenticeship standard

Business administrator

Level 3 (A level)

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