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The successful applicant will support and engage with all activities that are happening in the showroom, gaining an all-round experience of every area of the business. Whilst training and developing through work-based learning, you'll gain practical experience of working in a busy, varied and fast-paced environment of trade supplying.

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Closing date: 06 Feb 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 7.00am - 5.00pm

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    13 Feb 2022

  • Date posted

    16 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • To provide practical support & assistance in the Showroom
  • To understand and work in the various areas of the business for the assigned allotted time, this will include warehouse, counter and other areas as required
  • To fully commit to completing the Apprenticeship within agreed timescales. This will include making available any information required for the registration process, attending all review meetings, producing project work and assignments as required
  • To compete all product, sales and technical training (either online or face to face) as required
  • To demonstrate an enthusiastic, flexible, and resilient attitude when dealing with both colleagues & customers
  • To provide excellent customer service, building rapport with our customers to generate repeat business and contribute to the overall sales performance
  • To work as part of a team to meet required deadlines and targets
  • Actively safeguard against theft of company goods or property by being security conscious at all times
  • Support the annual stocktake
  • Participate fully in the day to day operation of the store
  • Perform any other duties as may be deemed necessary or as may be required

Requirements and prospects

Desired skills

  • Good communication skills
  • Willingness to work as part of a diverse team

Personal qualities

  • Enthusiastic
  • Flexible
  • Resilient

Desired qualifications

No formal qualifications required!

Future prospects

Upon successful completion of the apprenticeship the learner will have an industry recognised Level 2 Qualification which will lead to full time employment.

Things to consider

Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
The Apprenticeship National Minimum Wage guide is updated every April (ANMW):

About the employer

The South’s leading independent merchants of heating and plumbing products. With 38 branches across the south of England, there’s sure to be a HPS Merchant near you. We have friendly and helpful staff behind the counters of every branch have 22 brilliantly equipped showrooms.




Unit 5 Block 3 Vestry Industrial Es

Vestry Road


TN14 5EL

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Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment


Smart Training

  • Level 2 - Customer Service Practitioner - (Customer Service)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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