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Customer Service/Sales Apprentice Stellison

We are currently looking for an Apprentice to work at our Hornchurch Store. The role will involve customer services which include the selling of White Goods & the latest in-home technology, as well as aftercare.

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Closing date: 30 Jan 2022

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday-Sunday 9am - 6pm. You will work 5 out of 7 days on a rota system, with a day off in the week if you work a Saturday or Sunday.

    Total hours per week: 40.00

  • Expected duration

    13 months

  • Possible start date

    01 Feb 2022

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001762195

  • Positions

    1 available

Vacancy Description

  • The candidate must be confident & be able to deal directly with the public
  • Full training will be provided covering Customer Service & Sales
  • Duties include dealing with new and existing clientele, Understanding requirements in line with their needs
  • Stellisons have a large customer base, we would require the candidate to have strong relationship building skills and pride yourself in your ability to deliver the highest level of customer service
  • To carry out any other task deemed necessary and reasonable by the company
  • Must be able to comply with the companies Health and Safety policy & to be fully aware of the responsibilities as outlined in the policy

Requirements and prospects

Desired skills

  • Excellent customer service skills
  • Ability to communicate on all levels

Personal qualities

  • Professional at all times
  • Organised
  • Flexible
  • Good work ethic

Desired qualifications

  • Good levels of maths and English

Future prospects

  • Stellisons have a history of successful Apprentices being transferred to full time employment
  • We will try our hardest to help you along the way to earn you apprenticeship and in turn with your hard work we hope you will see a future of full-time employment within our company

Things to consider

  • There is a bonus scheme in operation whereby you will be rewarded for sales gained

About the employer

Each of our 9 electrical appliance, kitchen and bedroom stores based in Essex, Suffolk and Kent offers a complete range of electrical goods across a multitude of brands, including AEG, Bosch,CDA,LG, Miele, NEFF, New World, Samsung, Sony, Smeg, Siemens,  Stoves and Zanussi to name but a few.

Our friendly and personable staff offer a wealth of knowledge and experience giving advice on any of our electrical or kitchen products, as well as providing the best prices available; with a great price matching service and Free Local Delivery.

As a fitted kitchen and bedroom specialist we offer a complete kitchen/bedroom design and fitting service, with extensive kitchen showrooms in our Benfleet, Canterbury Chelmsford and Ipswich branches displaying quality kitchens from brands such as Hanak, Schuller, NEXT125 and Mackintosh as well as offering an official Rangemaster Design centre based in Brentwood.

Added to that our new megastore in Ipswich, Suffolk has fully built kitchen, bedroom and living displays with built in appliances, audio visual systems like you've never seen them before.

2016 saw us launch our new Canterbury store with a state-of-the-art kitchen display centre. Pop in and have a look.

Employer

Stellison

Address

317

Hornchurch Road

Hornchurch

RM12 4TQ

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Training

Training provider

THELIGHTBULB LTD

Applications for this apprenticeship are being processed by The LightBulb Limited

Contact

Andrea Gregory 07764969337 andrea@thelightbulb.net

  • TheLightBulb will deliver the Level 2 Customer Service Practitioner Standard
  • You will need to attend 4 workshops at TheLightBulb offices in Basildon
  • You will complete Functional Skills in maths and English if required
  • To include 20% off the job training
  • In-house training will be given to support specifics of the role

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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