Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Retail Pharmacy Assistant - S K Roy Pharmacy - Southampton S K Roy

To work as part of a pharmacy team under the supervision of the registered pharmacist, to ensure an accurate, timely, high quality dispensary / counter service is provided to our customers in a caring, friendly and professional manner.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Dec 2021

Apprenticeship summary

  • Weekly wage

    £210.00

  • Working week

    Monday to Friday 11am - 6:30pm (flexibility to work Saturday with a day off in the week).

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    11 Jan 2022

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001762166

  • Positions

    2 available

You will complete the following:

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

NPA Courses will commence around 8 weeks after you have been enrolled on the Retail Level 2 Apprenticeship. NPA Courses must be completed within the first 12 months of employment at the Pharmacy.

Your Retailer Level 2 Apprenticeship will be delivered by Qube Learning who are a National Training Provider. As a student within Qube Learning you will have a dedicated Skills Tutor who will visit you every 4 - 6 weeks and deliver a bespoke teaching and learning session.

Your Apprenticeship Training Programme + NPA Courses should be completed in around 15 months. Functional Skills (maths and English) may form part of your programme.

Main Responsibilities:

Professionalism:

  • Read, ensure understanding and comply with Standard Operating Procedures (SOPs)
  • Dispense medication in a timely manner, as stated on prescriptions, maintaining accurate dispensing records and ensuring that the medication is accurately labelled to ensure medicines are correctly and safely supplied
  • Dispense Monitored Dosage Systems (MDS) / blister packs and complete the associated documentation as per the associated SOPs where required
  • Ensure the highest standards of professional service and care to our patients by offering informed advice on appropriate treatment of minor ailments and products and referring to the pharmacist when necessary
  • Fulfil your role as a pharmacy apprentice in all NHS or private pharmacy services provided by your pharmacy
  • Complete all NHS and other pharmacy service paperwork accurately and on time
  • Ensure that locum pharmacists are briefed in company SOPs
  • Undertake the training required by the company to fulfil your role effectively, and ensure a high degree of professionalism
  • Keep up to date with current pharmacy practice, new drugs and their uses
  • Respect and maintain confidentiality of information concerning customers, colleagues, company policies and statistics in accordance with the Data Protection Act (to be replaced with the General Data Protection Regulation (GDPR) from 25th May 2018)
  • Complete audits as requested by the company in a timely manner

Customer service:

  • Ensure that customers receive excellent service
  • Use the till system to serve customers and be able to complete sales transactions
  • Deal with customer complaints and dispensing errors promptly and efficiently in accordance with company policy
  • Develop and maintain good relationships with local surgeries, nursing homes, other healthcare professionals and local bodies

Housekeeping:

  • Ensure that the pharmacy always projects a professional image
  • Ensure that all areas within the pharmacy are clean, tidy and well organised with special attention to risk management guidelines
  • Ensure the floor is kept clean and free from hazards, e.g. boxes/totes
  • Follow all company Health & Safety procedures and policies and complete any associated training

Stock Control:

  • Ensure high standards of pharmacy stock management, reduce stock holding and ensure maximum profitability
  • Ensure all orders are checked off accurately, and stock stored with care
  • Ensure the date checking procedure is maintained and recorded

Requirements and prospects

Desired skills

  • Ability to advise patients with confidence, speed and accuracy whilst remaining customer focused
  • Great customer skills, understanding their needs and tailoring your support appropriately
  • Good IT skills

Personal qualities

  • Genuine passion to help people
  • Be a team player and highly self-motivated
  • The ability to communicate and build strong relationships with patients and your team

Desired qualifications

  • Maths & English GCSE, or equivalents, grades C/4 or above

Future prospects

  • Great career progression

About the employer

As a leading European network of independent pharmacies, Alphega Pharmacy prides itself on the role it plays in your local community. Our friendly, professional Pharmacy team takes the time to understand your health and wellbeing needs before offering solutions or advice. And we'll always explain things in a simple and helpful way.

Employer

S K Roy

Address

44

St Marys Road

Southampton

SO14 0BG

You must have JavaScript enabled to view a map of the location


Training

Training provider

Qube Learning

Applications for this apprenticeship are being processed by Qube Qualifications And Development Limited

Contact

JustApply

Retail Level 2 Apprenticeship + 2 GPhC Accredited Courses delivered by the National Pharmacy Association (NPA) Medicines Counter Assistant and Accredited Dispensing Assistant Course.

Functional skills if needed.

Apprenticeship standard

Retailer

Level 2 (GCSE)


Employer's Application Instructions

Please click on the link below to apply.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 10 Dec 2021