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Apprentice Medical Receptionist Mere Lane Group Practice

Apprentice Medical Receptionist required to work for a busy GP Practice. This is a great opportunity for the right candidate.

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Closing date: 24 Dec 2021

Apprenticeship summary

  • Weekly wage

    £124.50

  • Working week

    Monday – Friday 8 am – 7 pm shifts to be determined, but some evenings will be required.

    Total hours per week: 25.00

  • Expected duration

    15 months

  • Possible start date

    27 Dec 2021

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001762152

  • Positions

    1 available

Duties may include:

  • Ensure the smooth running of the reception area
  • Act as the first point of contact answering patient queries face to face and over the phone
  • Deal with prescription requests
  • Book appointments
  • Scanning and photocopying
  • You need to be flexible in your availability to work extra hours when needed to cover staff leave and sickness and you must understand the importance of confidentiality and be able to work under pressure
  • You will also have the opportunity to learn all administration functions and also be required to complete a number of internal training courses as and when required

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Attention to detail
  • Awareness of confidentiality and the ability to follow procedures
  • Be capable of working under pressure
  • IT literate with knowledge of Microsoft packages

Personal qualities

  • Must be polite
  • Reliable and excellent timekeeping
  • Willing to learn and develop within the role
  • Ability to show empathy and a caring nature
  • To be a team player
  • Ability to work in a high-pressured environment
  • Ability to take direction from senior colleagues

Desired qualifications

GCSE math and English grade 4-9 (A*-C) or equivalent.

Future prospects

Opportunity to develop skills and knowledge whilst working as part of the NHS and encouraged to complete additional training such as medical terminology & re-coding which will enhance future career prospects.

Things to consider

Consider a travel plan to make sure you can get to the vacancy.


About the employer

GP Practice based in Liverpool

Employer

Mere Lane Group Practice

Address

49-51

Mere Lane

Liverpool

L5 0QW

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Training

Training provider

ST HELENS CHAMBER LIMITED

Applications for this apprenticeship are being processed by St Helens Chamber Limited

Contact

Adam Gardam 01744742103 adam.gardam@sthelenschamber.com

  • Level 2 Customer Service Practitioner Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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