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Apprentice Customer Service Practitioner Aura Retreat

We are looking for an enthusiastic receptionist to start at our salon. As the first point of call, we want you to really shine to our clients and give them the experience they deserve.

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Closing date: 03 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Between Tuesday & Wednesday 9am-6pm, Thursday & Friday 9am-8pm and Saturday 9am-4pm

    Total hours per week: 40.00

  • Expected duration

    15 months

  • Possible start date

    17 Dec 2021

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Duties include:

  • Taking phone calls
  • Greeting clients
  • Taking payments
  • Selling products so retail
  • Social media and marketing
  • E-mail campaigns to database
  • Ordering stock
  • Booking in appointments
  • Timesheets and time logs
  • Answering emails
  • Supporting the team with day to day operations

Requirements and prospects

Desired skills

  • Ability to meet & greet customers with excellent customer service skills
  • Some experience in booking systems

Personal qualities

  • Confident
  • Presentable

Desired qualifications

No minimum requirements 

Future prospects

Full time employed

About the employer

Aura Retreat Bristol is a tranquil haven of health and well-being to reinvigorate one’s self.

We are located in the picturesque village of Frampton Cotterell enjoying the beautiful views of Frome Valley. Our aim is to make your visit to our retreat a relaxing and rejuvinating experience.

Aura Retreat is an Elegant Beauty Salon situated in Frampton Cotterell, Bristol.

Looking out of the windows at Aura Retreat you can see 2 acres of nature and beauty, what better way to relax.

Aura Retreat has created a reputation of calmness and beauty, with modern facilities available here, Aura Retreat is the place to be.

We have an incredible team of beauty therapists and hair stylists within Aura Retreat, their work is featured on our Facebook and Instagram.


Aura Retreat



Park Lane


BS36 2HA

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Training provider

Reflections Training Academy

Applications for this apprenticeship are being processed by Reflections Training Academy


Ellie Stone 01179221440

  • Level 2 in customer service
  • Functional skills if required

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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