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Customer Service Apprentice Jc Vans Ltd

We are seeking an Apprentice Office Team Member, to support the Office Manager with overall administrative and front of house customer service tasks. This is a fantastic opportunity for the right candidate.

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Closing date: 30 Jan 2022

Apprenticeship summary

  • Weekly wage

    £161.70 to £311.85

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Mon - Thurs: 08:30am – 4:30pm Fri: 08:30am – 1:15pm One of these days will be in college

    Total hours per week: 35.00

  • Expected duration

    15 months

  • Possible start date

    01 Feb 2022

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001761971

  • Positions

    1 available

Main duties will include:

  • Answering telephone calls and taking messages and forwarding to the right department
  • Responding to emails
  • Give quotes via telephone/email and in person
  • Greeting walk-in customers
  • Taking card payments
  • General filing
  • Booking/planning work
  • General word processing

Other duties will include:

  • General housekeeping of office area
  • Making refreshments
  • Other ad-hoc administrative duties

Requirements and prospects

Desired skills

  • Communication skills
  • Interpersonal skills

Personal qualities

  • The successful candidate must have a polite attitude with good telephone manner as they will be the companies first point of contact
  • Confident and proactive is a must, as is the ability to multitask and stay organised
  • Be able to work alone and communicate well
  • A knowledge of cars and vans would be an advantage but not necessary

Desired qualifications

None required.

Future prospects

Enhanced employability once qualified.


About the employer

We are a Volkswagen Transporter T5 & T6 camper conversion company. We carry out all work on these vehicles in house. This includes carpet lining, insulating, fitting windows, flooring, rock and roll beds, curtains, pop top roofs, custom made furniture, audio upgrades. The list is endless, we do everything on these vans from start to finish.'

Employer

Jc Vans Ltd

Address

21

Cambridge Road

Weymouth

DT4 9TJ

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Training

Training provider

WEYMOUTH COLLEGE

Applications for this apprenticeship are being processed by Weymouth College

Contact

Apprenticeships 01305 208709 Apprenticeships@weymouth.ac.uk

Formal training to be provided by Wemouth College with informal, off-the-job training to be provided by JC Vans.

  • Customer service practitioner Level 2 Apprenticeship Standard

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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