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If you are looking for a position which can take you into an office-based role with a world-renowned ceramics company - this is certainly the job for you! You will work towards a Level 2 Customer Service Practitioner apprenticeship standard.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, shifts to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    15 Feb 2022

  • Date posted

    06 Sep 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

Churchill China have been in the potteries since the 1700's and their positions have lots of opportunities for full-time employment after your apprenticeship - with their apprenticeships paying more than the standard apprentice minimum wage.

Responsibilities will include:

  • Process end user and distributor samples from emails on a daily basis
  • Process emails received from the Churchill website
  • Follow up urgent samples with sample bay and carrier to ensure they have been delivered
  • Liaise with the reps and order any samples they need for meetings
  • Ensure the samples are dated correctly according to the capacity on the sample dashboard
  • Cover the badge/bespoke department
  • Cover reception on a rota basis

Requirements and prospects

Desired skills

  • Good customer service skills 
  • Excellent verbal and written communication skills
  • Strong organisational skills

Personal qualities

  • Friendly
  • Punctual 
  • Positive attitude
  • Thorough attention to detail
  • Confidence in decision making
  • Ability to work in a group and on their own

Desired qualifications

GCSEs at grades A*-C/9-4 (or equivalent) in maths and English.

Future prospects

Upon completion of their initial apprenticeship, apprentices may have the opportunity to remain with the business on a permanent contract. This will be discussed with your employer.

About the employer

As one of the world’s leading manufacturers of high-quality ceramic tableware, Churchill has a long history of bringing the highest quality products to the hospitality industry.

Based in the heart of the Potteries since 1795 as one of its constituent companies, Sampson Bridgwood, Churchill has progressively developed, building a strong reputation as an innovative and reliable supplier of quality tabletop products.





Marlborough Way



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Training provider

Achieve Training

Applications for this apprenticeship are being processed by ACHIEVE TRAINING


Achieve Training 01782 279121

Level 2 Customer Service Practitioner apprenticeship standard.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022