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GP Surgery Administrator Apprentice New Hayesbrook Surgery

Ideal for an enthusiastic people person who enjoys administration and being part of a team in a busy GP Surgery. Duties will include computer work, dealing with patients both over the phone and face to face.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jan 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday to Friday. 9.00am - 5.00pm (hour lunch, unpaid). Paid to include 20% learning time.

    Total hours per week: 35.00

  • Expected duration

    2 years

  • Possible start date

    07 Feb 2022

  • Date posted

    06 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

We are looking to recruit an enthusiastic Administration Apprentice to support our busy surgery.  The role will be varied and you will work as part of a team to ensure the smooth running of the office.

Main Duties:

  • Interacting with patients on the phone or in person
  • Answering calls and dealing with queries
  • Preparing documents
  • Assist in ordering office stationery and other supplies
  • Scan documents onto the patients computer records accurately.
  • Workflow documents to doctors
  • Input and update date on practice computer screen
  • Registration of patients onto practice computer system and updating patient change of address and contact details
  • Any other admin task delegated by the Practice Manager

Requirements and prospects

Desired skills

  • Computer Skills
  • Attention to detail
  • Communication skills
  • Good IT skills
  • Good time management
  • Willingness to learn
  • Respect Confidentiality
  • Good telephone manner
  • Ability to multi-task

Personal qualities

  • Good work ethic
  • Punctual
  • Presentable
  • Must be a team player
  • Enthusiastic

Desired qualifications

  • GCSE Grades 9-4 (A*- C) in English and maths or equivalent qualifications in these subjects.

Future prospects

  • Potential for full time employment for the right candidate
  • Many employers retain apprentices in full/part time positions
  • The Qualifications you gain can also help you to get into higher education or other employment 
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
  • Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers

Things to consider


  • We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date

Reality Check - 

  • You will be responsible for your travel expenses to and from your place of work.  Therefore, you must have the means to get to your place of work on a daily basis whilst awaiting for your first wages to be paid

Travel Information - 

  • Bus stop outside of the surgery

About the employer

NHB is a busy and professional GMS training practice (Outstanding CQC) offering services to 17,500 patients. We also operate a consultant led Eye Clinic.  We aim to provide the best care to our patients.  We have a strong administration team behind our team of healthcare professionals.


New Hayesbrook Surgery


Cemetery Lane


TN24 9JZ

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Training provider


Applications for this apprenticeship are being processed by Kent Training & Apprenticeships


Kent Training and Apprenticeships Business Support Team 0800 731 4297 KT&

  • Level 3 Business Administrator Apprenticeship Standard

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Jan 2022