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ATA Level 2 Customer Service Apprenticeship TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

This is a fantastic opportunity to work within the business support department of a well-established Marine Services company.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Feb 2022

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, some weekend work required with time in lieu offered, shifts TBC.

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    02 Feb 2022

  • Date posted

    06 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001761684

  • Positions

    1 available

This is a fantastic opportunity to work within the business support department of a well-established Marine Services company.

Business Support Duties:

  • Taking bookings
  • Speaking to customers
  • Processing paperwork
  • Accepting deliveries
  • Safety training
  • Fitting life jackets for customers
  • Assisting customers in getting onto boats
  • Answer calls as required.
  • Assisting with disembarking and turn around of hire fleet including internal cleaning of the boats
  • Helping customers and generating positive feedback through exceptional customer service

Requirements and prospects

Desired skills

  • Time management skills
  • Computer literate
  • Administration skills
  • Communication & telephone skills
  • Organised

Personal qualities

  • Self-motivated
  • Friendly and helpful
  • Team player
  • Professional approach

Desired qualifications

  • GCSE grade D/3 in maths and English or equivalent qualifications

Future prospects

  • A full time role may be offered on completion of the apprenticeship

About the employer

Apprenticeships New Anglia is a shared apprenticeship scheme employing apprentices and placing them with host companies so that they can get the necessary experience to pass their apprenticeship.

An apprenticeship will give you the knowledge, skills and experience you need to apply for a job in the area you have trained in.

We will give you the support to progress into employment, education, or further training towards the end of your apprenticeship.

Employer

TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

Address

Brundall

Norwich

NR13 5PX

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Training

Training provider

TrAC

Applications for this apprenticeship are being processed by TRAC

Contact

Si Maunders 07379 459209 si@tracweb.co.uk

Training will be delivered by Poultec Ltd to support the successful applicant through a Customer Service Apprenticeship, towards a Level 2 Customer Service Qualification and functional skills if needed.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Feb 2022