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Front Office Apprentice Hilton London Metropole Hotel

An amazing opportunity to work for one of the most recognisable hotel brands in the world, The Hilton Hotel! If you enjoy meeting and greeting new people and giving outstanding customer service with a smile, this could be the career for you.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021

Apprenticeship summary

  • Weekly wage

    £326.04

  • Working week

    Monday - Sunday, hours TBC

    Total hours per week: 39.00

  • Expected duration

    65 weeks

  • Possible start date

    22 Dec 2021

  • Date posted

    06 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001761401

  • Positions

    1 available

Hospitality giant, Hilton, are looking for a motivated, passionate individual to join their team as a Front Office Apprentice. A highly sought after role, as well as having the opportunity to be mentored by Hilton's experienced Front Office staff, you'll also receive on-the-job training working towards a nationally recognised Level 2 qualification in Front Office.

What will I be doing?

As a Front Office Apprentice you will :

  • Provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out
  • Complete audits, as required
  • A Receptionist contributes to the first impressions of our Guests and, therefore, must perform all tasks to the highest standards

What are the benefits?

Your benefits will include a competitive apprentice salary and holiday entitlement. As an employee you will become a member of the 'The Hilton Club' which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners.

What are we looking for?

Front Office Apprentices serving Hilton Worldwide Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following attributes:

  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Highly presentable
  • Competent level of IT proficiency

At Hilton Tewksbury - Puckrup Hall you will be studying towards the Hospitality Team Member Apprenticeship - Reception standard over the course of 18 months.


Requirements and prospects

Desired skills

  • Good communication skills
  • Willing to learn and good time keeping

Personal qualities

  • A friendly and confident personality
  • A smart appearance with a clean and well-presented uniform

Desired qualifications

Maths and English GCSE A-C/8-4 or equivalent.

Future prospects

Potential for ongoing training and development following successful completion of the apprenticeship.

Things to consider

Qualifications Required: The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


About the employer

The most recognized name in the industry, Hilton stands as the stylish, forward thinking global leader of hospitality. With over 92 years of experience, Hilton continues to be synonymous with hotel because of our innovative approach to products, amenities and service. We help make traveling easier with our smart design, innovative restaurant concepts, authentic hospitality and commitment to the global community.

Today, Hilton welcomes guests in more countries than any other full-service hotel brand, with more than 540 hotels and resorts in 78 countries across six continents. Making a hotel reservation is easy - simply search by country, city or region.

Employer

Hilton London Metropole Hotel

Address

225

Edgware Road

London

W2 1JU

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

null recruitment@lifetimetraining.co.uk

  • Hospitality Team Member Apprenticeship - Reception Level 2
  • Functional Skills in English and maths

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021