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Apprentice Events Assistant Level 3 Draycote Hotel

An opportunity to experience first-hand management and operation of a busy Events Department, which includes conferences and meetings, weddings, social events, sporting events, musical events. An exciting venue run by people serving a seasoned professional clientele.

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Closing date: 02 Dec 2021

Apprenticeship summary

  • Weekly wage

    £200.00

  • Working week

    Generally, Monday - Friday, although some events take place at weekends and evenings. Hours TBC.

    Total hours per week: 37.00

  • Expected duration

    24 months

  • Possible start date

    08 Dec 2021

  • Date posted

    06 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001761249

  • Positions

    1 available

Duties will include: 

  • The successful applicant would work alongside both Front of House Team members and the Sales and Administration Team to ensure the smooth running of weddings and functions
  • Provide operational support for the planning, logistics, delivery and customer service 'guest experience' for each event
  • Work in collaboration with all departments to provide a guest focused and quality experience working to the required standards, operating procedures and policies whilst supporting the wider team
  • To take ownership of room and event set-ups to the required standards, includes moving furniture and equipment
  • Quality check rooms to ensure they meet the required standards and report any maintenance issues
  • Check the event management system regularly and print catering and function sheets updating bookings as required
  • Work effectively with external suppliers supplying good and services for events
  • Ensure that all storage areas are clean, tidy and in accordance with H&S and hygiene requirements
  • To greet guests and provide them with the relevant information to ensure they receive the support they need throughout their visit
  • Manage any guest feedback on-site and support the sales and marketing team in obtaining feedback post event
  • Ensure that all food set-up and service is managed within health and safety and food hygiene legislation
  • To work closely with the Sales and Marketing Team to complete any associated administrative duties
  • Adhere to all standards, policies and operating procedures at all times
  • Attend meetings as requested including departmental, operational and sales
  • Ensure high levels of personal presentation and hygiene are maintained at all times
  • Carry out administrative tasks as requested by the Senior Leadership Team

Requirements and prospects

Desired skills

  • Attention to detail
  • Ability to multi-task
  • Written and vebal communication
  • Customer service skills
  • Interpersonal communication
  • Teamwork
  • Ability to work under pressure

Personal qualities

  • A genuine interest in the job role is important together with a committed, responsible behaviour
  • Positive attitude

Desired qualifications

  • GCSE Grade C/4 or equivalent qualifications in English and maths

Future prospects

A potential full-time position on successful completion of apprenticeship.

Things to consider

This role will require hardwork, willingness to learn and the ability to adapt to multiple situations.

Please consider working hours and location and please only apply if these are manageable.

Please consider logistics and transport when applying.


About the employer

Draycote Hotel is a unique hotel in the heart of the idyllic Warwickshire countryside. With Draycote Water situated next to our golf course, we offer picturesque views across the reservoir and a peaceful environment to simply relax and unwind.

Employer

Draycote Hotel

Address

London Road

Rugby

CV23 9LF

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Training

Training provider

WARWICKSHIRE COLLEGE

Applications for this apprenticeship are being processed by Warwickshire College

Contact

Emma Rogers, Jo Barrand wbl@warwickshire.ac.uk

https://www.instituteforapprenticeships.org/apprenticeship-
standards/event-assistant-v1-0

Level 3 Advanced Level Apprenticeship in Events Assistant:

  • Attendance at fortnightly masterclasses to meet behaviours
  • Regular contact with assessor to meet knowledge, skills and behaviours requirements of apprenticeship standard and to prepare for End Point Assessment
  • Functional Skills maths and English and Level 2 if required

Apprenticeship standard

Event assistant

Level 3 (A level)


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