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Customer Service Advisor Apprentice Bickers Plc

Bickers a division of Maxxis International UK plc Bickers a division of Maxxis International UK plc are seeking a Customer Service apprentice Full Time to join their team. Working alongside Babington College this is a great opportunity for the right candidate.

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Closing date: 29 Nov 2021

Apprenticeship summary

  • Weekly wage

    £198.75

  • Working week

    37.5 hours per week. 9am – 5.00pm with a 30 min lunch.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    12 Dec 2021

  • Date posted

    03 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001761217

  • Positions

    1 available

Based at the office working within a team you will be responsible for the following:

  • Working as part of a team, ensuring cover is provided at all times
  • Dealing with customers on the phone and email, taking orders and dealing with general enquiries. Providing office support to Sales Office Manager
  • Advising stock levels to sales team
  • Personable with excellent telephone and customer service skills
  • Dealing with general administration duties including filing, post etc.
  • Needs to be professional at all times
  • High attention to detail and accuracy is essential
  • Highly proactive and willing to go the extra mile to get the job done
  • Ability to manage difficult situations, create positive solutions and customer experience

Requirements and prospects

Desired skills

  • Confident and enthusiastic
  • Excellent telephone and communication skills.
  • A team player, as well as the ability to work independently
  • Highly proactive and willing to go the extra mile to get the job done
  • Knowledge or interest in Motorcycles would be advantageous
  • Good standard of education

Personal qualities

Non specified

Desired qualifications

Non specified

Future prospects

Opportunity for full-time role on completion of the apprenticeship.


About the employer

Bickers are one of the UK’s most progressive and vibrant distributor of motorcycle hard parts, e.g., batteries, oils, chains, helmets, motor parts, accessories and tyres for motorbikes, bicycle.

Employer

Bickers Plc

Address

Carr Road

Felixstowe

IP11 3RX

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Training

Training provider

BABINGTON BUSINESS COLLEGE LIMITED

Applications for this apprenticeship are being processed by Babington Business College

Contact

Rosie Wibberley 07827774359 rosie.wibberley@babington.co.uk

Level 3 Customer Service specialist apprenticeship standard, which includes:

  • Level 1/2 Functional Skills in English and maths (if required)
  • End-Point Assessment (EPA)
  • Employee Rights and Responsibilities (ERR) Workbook

Apprenticeship standard

Apprenticeship standard

Customer service specialist

Level 3 (A level)


Before you apply

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