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Apprentice Customer Service Advisor Yeomans Honda - Honda

Interested in cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Service Advisor. You will be an apprentice in a busy Customer Service environment.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022

Apprenticeship summary

  • Weekly wage

    £172.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working Week - Monday - Friday (Occasional Saturdays) with shifts to be confirmed.

    Total hours per week: 40.00

  • Expected duration

    18 months

  • Possible start date

    07 Feb 2022

  • Date posted

    03 Sep 2021

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001761117

  • Positions

    1 available

Interested in Cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Customer Service Advisor.

  • You will be an apprentice in a busy Customer Service environment
  • You will carry out tasks relevant to serving customers, dealing with queries, booking in vehicles and processing payments
  • You will also be partly responsible for maintenance of the Service reception environment

Requirements and prospects

Desired skills

  • Excellent communication skills
  • Ability to build rapport
  • Excellent planning and organisational skills
  • Ability to prioritise a number of activities
  • Ability to work to tight deadlines
  • Attention to detail and accuracy skills

Personal qualities

  • Adaptable
  • Enthusiastic
  • Customer oriented
  • Committed
  • Self-motivated
  • Flexible
  • Smart, professional attitude and appearance
  • Confident

Desired qualifications

  • GCSE Grades A-C/9-4 (or equivalent) is preferred but other candidates may apply
  • Working knowledge of Windows and spreadsheets would be advantageous

Future prospects

Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager.


About the employer

Honda Car Dealership

Employer

Yeomans Honda - Honda

Address

Pitch Place

Worplesdon Road

Guildford

GU3 3LD

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Training

Training provider

Raytheon Professional Services

Applications for this apprenticeship are being processed by Raytheon systems Ltd

Contact

Darren Parkin 07885 201088 dparkin@raytheon.com

  • Practical on the job training will be provided at the employer
  • You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths and English at Level 2
  • Training consists of a mixture of one to one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell
  • You will also work towards Honda internal qualifications

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Employer's Application Instructions

Website address - Click on Customer Service in Sector Box Enter Home Postcode Click Submit Follow On Screen Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2022