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Business Admin Apprentice DX (GROUP) PLC

To support the Shift Manager in completion of daily pre-briefs to ensure high standards of customer service and courier compliance with all operational processes. This is a fantastic opportunity for the right candidate.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021

Apprenticeship summary

  • Annual wage


  • Working week

    Tuesday to Saturday 05.30am - 14:00pm

    Total hours per week: 40.00

  • Expected duration

    65 years

  • Possible start date

    22 Dec 2021

  • Date posted

    03 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

At DX you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.

Role summary:

To support the Shift Manager in completion of daily driver pre-briefs to ensure high standards of Customer service and driver compliance with all operational processes. This role is essential in ensuring our divers are fully prepared on the road enabling them to give our customers the best service experience.

Key responsibilities:

  • Ensure that all drivers report to pre-brief; structure driver returns to Service Centre so that Customer delivery and collection performance can be effectively managed
  • Complete performance management process with Drivers to include analysis of all failed deliveries and collections for DXE Customers
  • Conduct system driven interrogation process of complete Service Centre delivery and collection performance using DXNS databases
  • Ensure that returned documentation is correct and reconciled against that expected to protect revenue and support accurate billing
  • Validate that all assigned delivery and collection points have been attended according to schedule; challenge all performance exceptions prior to Driver departure

Requirements and prospects

Desired skills

  • PC literate
  • Good communicator, able to brief drivers and drive compliance
  • Attention to detail

Personal qualities

  • You will be friendly, hard-working and love the buzz of getting things done
  • We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers

Desired qualifications

No qualifications required!

Future prospects

Ongoing Training and Learning.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.

About the employer

We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.




Unit 2

Bessemer Close


BH31 6AZ

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Training provider


Applications for this apprenticeship are being processed by Lifetime Training Ltd



Alongside this job role, you also will be studying towards your:

  • Business Administration Level 3 Apprenticeship Standard
  • Functional Skills in English and maths

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021