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Business Admin Apprentice DX (GROUP) PLC

To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021

Apprenticeship summary

  • Annual wage

    £14,000.00

  • Working week

    Tuesday to Saturday 12:30 - 21:00 (Saturday 09:30 - 18:00)

    Total hours per week: 40.00

  • Expected duration

    65 years

  • Possible start date

    22 Dec 2021

  • Date posted

    03 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001760984

  • Positions

    1 available

At DX you will be working towards a Business Administrator Level 3 Apprenticeship standard over the course of 15 months.

Role Summary:

  • To support the Shift Manager in completion of daily de-briefs to ensure high standards of Customer service and courier compliance with all operational processes
  • Daily completion of De-brief ensuring any service issues/failures are logged & communicated to Customer service, management team
  • Ensuring all driver non-compliances are investigated & escalated accordingly
  • Use of the company software to monitor performance supporting with on the road issues as required
  • Ensuring all returned items are returned as per SOP
  • Completion of Ad-hoc de-briefs as & when required
  • Daily download of handheld scanners ensuring the condition of the any faults are reported
  • All returns are coded correctly
  • Completion of Ad-hoc vehicle audits
  • POD & address data entry

Requirements and prospects

Desired skills

  • PC literate
  • Good communicator, able to brief drivers and drive compliance
  • Attention to detail

Personal qualities

You will be friendly, hard-working and love the buzz of getting things done. We value team players and here at DX we are committed to providing our people with the technical and personal skills to progress their careers.

Desired qualifications

No qualifications required!

Future prospects

Ongoing training and learning.

Things to consider

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.


About the employer

We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail! DX is the specialist provider of customer-driven solutions for time sensitive, mission critical, high value and heavier items delivery. DX routinely handles goods from many high street retailers and industry sectors including homeware, high street fashion, optical lenses, pharmacy items and jewellery along with legal documents, the UK Government and foreign embassies for identity documents and visas. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. Our goal every day is to deliver on our promises, so you can deliver on yours.

Employer

DX (GROUP) PLC

Address

Unit 2

Bessemer Close

Verwood

BH31 6AZ

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Applications for this apprenticeship are being processed by Lifetime Training Ltd

Contact

null recruitment@lifetimetraining.co.uk

Alongside this job role, you also will be studying towards your:

  • Business Administration Level 3
  • Functional Skills in English and maths

Apprenticeship standard

Business administrator

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Dec 2021