Apprentice Sales Office Administrator (Retail Department) Think Print Uk Ltd

Reporting to the Retail Sales Manager this role involves general administrative duties.

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Closing date: 25 Aug 2017

Apprenticeship summary

  • Weekly wage


    Wages explained

    The current National Minimum Wage for an apprentice is £3.50 an hour. This rate applies to apprentices under 19 and those aged 19 or over who are in their first year.
    Apprentices must be paid at least the minimum wage rate for their age if they are aged 19 or over and have completed their first year.
    The minimum wage rates are £5.60 an hour for 18-20 year olds and £7.05 for anyone aged 21 and over.
    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).

  • Working week

    Monday to Friday between hours of 9 to 5.30 but there is some flexibility

    Total hours per week: 37.50

  • Apprenticeship duration

    18 months

  • Possible start date

    28 Aug 2017

  • Date posted

    18 Jan 2017

  • Apprenticeship level

    Intermediate Level Apprenticeship

  • Reference number


  • Positions

    1 available

  • General upkeep and good housekeeping of all our online retail platforms
  • Answering customer messages
  • Daily sales order processing
  • To answer/deal with queries, both face to face and via the telephone
  • Answering and filing customer emails
  • Processing of customer enquiries
  • Typing duties as directed
  • General filing duties
  • Take messages and pass on to the relevant member of staff in an appropriate and timely manner
  • To meet and greet visitors as required
  • To maintain filing systems in line with the Companies policies and procedures
  • To assist with the ordering and maintenance of all stock items including purchase order processing
  • To be a flexible and supportive member of the team
  • Attend and take part in team meetings & regular reviews with line manager etc.
  • To prepare for and attend assessment meetings and participate in relevant training programs as required
  • Ensure all quotations are followed up, maximizing quote to order ratios
  • Check all orders are correct in regards to specification and pricing
  • Responsibility for all verbal and written communication to customers, ensuring that standards are kept at the highest level
  • General tidiness of office, own desk and surrounding areas.
  • Special projects as directed by the Sales Manager and/or Director
  • Collective Responsibilities – As a member of TP European Solutions and eBuy GB you share a joint responsibility for the profitability, well-being and successful development of the business.

Requirements and prospects

Desired skills

  • Strong communication skills.
  • Good written & spoken English.
  • English and maths skills to grade C desirable.
  • Enthusiasm, drive and a motivation to work are the key skills we are looking for.

Personal qualities

  • Approachable.
  • Organised.
  • Calm & professional.

Qualifications required

  • GCSE's A-C (or equivalent) are desirable but not essential as other qualifications will be considered.
  • Functional Skills are offered as part of the apprenticeship framework depending on qualifications held by the candidate.

Future prospects

Future prospects The post is one of continual development with prospects for the right candidate to run their own department in the future.

About the employer

Thinkprint European Solutions is a trade only supplier of promotional products and business gifts. We pride ourselves on providing excellent customer service backed by years of technical expertise and hands on experience in all areas of promotional product print and production.


Think Print Uk Ltd


Cameron Court




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Training provider

Mid Cheshire College are the training provider for this Business Level 2 Apprenticeship which may include Functional Skills depending on the qualifications held by the successful candidate and college day release for the Technical Certificate. 

Mid Cheshire College will provide support and guidance throughout the duration of the programme.

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Mid Cheshire College


Mia Stafford 01606 720694

Before you apply

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Closing date: 25 Aug 2017