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Apprentice IT Support Analyst MBA Group Ltd

Estio Training have an exciting new opportunity for an Apprentice IT Support Analyst with MBA Group, based in Warrington. You will work towards a Level 3 Information Communications Technician apprenticeship standard.

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Closing date: 27 Dec 2021

Apprenticeship summary

  • Annual wage

    £9,000.00 - £12,000.00

  • Working week

    Monday - Friday, shifts to be confirmed.

    Total hours per week: 37.50

  • Expected duration

    13 months

  • Possible start date

    03 Jan 2022

  • Date posted

    02 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

The role will require the ideal candidate to work, assist and train as an IT support analyst. They will be required to assist in the support and maintenance of all MBA IT infrastructure relating to the day to day running of the business, this will include staff facing support.

Your duties and responsibilities in this role will consist of:

  • Understanding of IT
  • Understanding of Office Products
  • Understanding of Basic IT terminology
  • To work alongside current IT staff to gain knowledge & Skills
  • To observe and follow working procedure’s
  • Health and safety awareness

Requirements and prospects

Desired skills

  • IT skills
  • Good communication skills

Personal qualities

  • Enthusiastic
  • Works well under strict deadlines
  • Flexible and adaptable

Desired qualifications

5 GCSEs at grades A*-C/9-4 (or equivalent) including English Language, and maths.

Future prospects

The role offers long term security and the opportunity to progress into a permanent position.

About the employer

MBA is a leading provider of marketing and communications in the UK. With over 30 years' experience in the direct marketing, CRM, and transactional communication industries.

They take great pride in providing their clients with a variety of tailored solutions and cost-effective services that are proven to improve the quality of their customer communications, streamline processes, consolidate costs and ultimately, deliver a greater return on investment.

While the print and secure handling of their clients’ direct and transactional mail remains at the heart of their organisation, they continue to invest in-line with their clients’ needs, and developments in the marketplace, to provide multichannel solutions for all of their customer communications from a single source.


MBA Group Ltd



Europa Boulevard



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Training provider

Estio Training

Applications for this apprenticeship are being processed by Estio Technology Recruitment Ltd


Lauren Fletcher 01133500333

The Estio Training programme gives young people the opportunity to get hands on experience in the IT industry whilst still employed in a real paid job with no cost or debt.

Learners will receive technical training online. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a dedicated team who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 Information Communications Technician standard with training in areas such as:

  • Level 2 Functional Skills in maths and English (if required)
  • Introduction to IT Support
  • Stability and Resilience
  • Testing and Problem Solving
  • Introduction to Networks
  • Security
  • Cloud Systems
  • Support Teams
  • Specialism (Digital Communications, Network or Support)

Some of these modules will include an option to take an examination to receive a professional certificate.

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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