Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

IT Support Apprentice Arora Digital Ltd

To undertake the following responsibilities in consultation and collaboration with the IT Manager. This is a fantastic opportunity for the right candidate.

Sign in to apply

Closing date: 04 Dec 2021

Apprenticeship summary

  • Weekly wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8.30am - 5.00pm, Monday to Friday.

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    20 Dec 2021

  • Date posted

    01 Sep 2021

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

Main roles and responsibilities:

  • Dealing with customer IT related queries via internal helpdesk software
  • Installation and maintenance of IT hardware and software
  • Working with mobile devices
  • Troubleshooting IT related issues

Requirements and prospects

Desired skills

  • Great customer service attitude and communication
  • Troubleshooting/problem-solving skills
  • Competent Windows PC user
  • Windows 10 knowledge
  • Office 2013 and 365 including administration
  • Windows Server 2012, 2016 and 2019
  • PC hardware knowledge
  • Apple and Android mobile device knowledge

Personal qualities

  • Be willing to learn
  • Ability to work well in a team and on your own
  • Works well under pressure
  • Excellent verbal and written English communication
  • Personable and approachable
  • Well organised and able to prioritise effectively

Desired qualifications

  • 5 GCSEs or equivalent qualifications at grade C/4 or above including maths and english. 

Future prospects

  • At the end of this apprenticeship, there will be a chance of full-time employment based on skills shown throughout


Things to consider

  • This role will be an at home working position. 

About the employer

We help innovative tech companies scale globally and connect with enterprise & investors.

Market Entry

We execute an effective low cost strategy providing accelerated success for innovative tech companies looking to scale into the UK and Europe. By using our unique step by step blueprint model your business is bound to succeed in foreign markets. Our foreign market entry experts assist you to expand your business in new markets.

Funding & Investments

A specialised UK based placement agency, focused exclusively on international startups looking to raise money in the active UK market. Arora Digital has the most experienced international sales representatives and international sales agents.

Enterprise Innovation

We match corporate briefs with our network of pre-vetted & validated international technology companies to offer you the best ecosystem for international trade.

Investor Dealflow

Investors who want to enter new markets we provide them with access to a deal flow of pre-vetted, fast-growth technology companies that align with their investment criteria.


Arora Digital Ltd


Wenlock Road


N1 7GU

You must have JavaScript enabled to view a map of the location


Training provider


Applications for this apprenticeship are being processed by ITEC Learning Technologies


Ellie Hendy 01268 286 929

  • Level 3 IT Solutions Technician apprenticeship standard
  • Networking and Architecture 
  • Mobile and Operating Systems 
  • Cloud Services 
  • Coding and Logic 
  • Business Process 
  • Network +
  • Personal Learning and Thinking Skills.

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.