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IT Sales Apprentice GLOBALNET IT INNOVATIONS LTD

We are looking for an individual who is looking to for a new career in IT Sales, you will be confident with an interest in understanding technical products and services. You will also look to promote and sell the products that Globalnet offer and that you will be learning about in your apprenticeship.

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Closing date: 14 Dec 2021

Apprenticeship summary

  • Weekly wage

    £161.25

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday between 08:30 to 17:00

    Total hours per week: 37.50

  • Expected duration

    15 months

  • Possible start date

    20 Dec 2021

  • Date posted

    07 Sep 2021

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC001759524

  • Positions

    1 available

The successful candidate will be able to maintain good relationships with existing clients, gaining repeat business wherever possible from customers both internal and external, UK or internationally. They also approach potential customers with the aim of winning new business. They maintain a thorough understanding of existing technologies and those that are emerging.

  • Day to day admin duties
  • Making phone calls to new and current clients
  • Keeping an up to date list of calls made
  • Liaising via email to said clients

Requirements and prospects

Desired skills

Technical Competencies

  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects

Interprets and follows:

  • Health and safety legislation to securely and professional work productively in the work environment
  • Data Protection Act 1998
  • Sales of Goods Act 1979
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business

Technical Knowledge and Understanding:

  • Understands the basic elements and architecture of computer systems
  • Has a working knowledge of Cloud and Cloud Services
  • Understands the principles of secure coding
  • Has a working knowledge of the role IT plays within the broader context of a business strategy
  • Understands the main methodologies used for unified communications
  • Understands the basics of how data storage works and the main technical options available
  • Understands how to communicate using the appropriate language and terminology for audience and cultural awareness
  • Understands the principles and ethics of sales, recognising the importance of delivering value to the customer
  • Understands the sales life cycle, techniques & processes
  • Understands how to negotiate, handle objections and close sales
  • Understands the business product(s) they are responsible for selling including the relevant vendor product(s) as selected by the employer

Personal qualities

  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Can use own initiative
  • A thorough and organised approach
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Maintain productive, professional and secure working environment
  • Ability to operate in a secure manner

Desired qualifications

5 GCSE's A*-C/9-4 in English and maths or equivalent.

Future prospects

Possible progression onto higher apprenticeship or full-time employment.


About the employer

Globalnet IT Innovations provides cyber security, IT services, consultancy and support for businesses of all sizes. Based in Essex and London, we offer comprehensive and reliable solutions for businesses throughout London, Essex, Hertfordshire, Kent and Surrey assisting them to get the very best from their IT infrastructure. We understand that your data is your most valuable asset and provide what we believe to be the best enterprise level security stack available to SMEs.

Employer

GLOBALNET IT INNOVATIONS LTD

Address

1

Chandlers Way

Southend-On-Sea

SS2 5SE

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Training

Training provider

ITEC LEARNING TECHNOLOGIES LIMITED

Applications for this apprenticeship are being processed by ITEC Learning Technologies

Contact

Ellie Hendy 01268 286 929 ellie@itec.ac.uk

IT Technical Sales Standard.

Apprenticeship standard

IT technical salesperson

Level 3 (A level)


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