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Customer Service Apprentice Plumb City

Working within a plumbers merchant, the successful applicant will actively engage with all activities that are happening in the store, gaining an all-round experience of every area of the business.

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Closing date: 26 Jan 2022

Apprenticeship summary

  • Weekly wage


  • Working week

    Monday - Friday 7.00am - 5.00pm

    Total hours per week: 40.00

  • Expected duration

    12 months

  • Possible start date

    02 Feb 2022

  • Date posted

    27 Aug 2021

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

  • To provide practical support & assistance in all areas of the business
  • To understand and work in the various areas of the business for the assigned allotted time, this will include warehouse, counter and other areas as required
  • To fully commit to completing the Apprenticeship within agreed timescales. This will include making available any information required for the registration process, attending all review meetings, producing project work and assignments as required
  • To complete all product, sales and technical training (either online or face to face) as required
  • To demonstrate an enthusiastic, flexible, and resilient attitude when dealing with both colleagues & customers
  • To provide excellent customer service, building rapport with our customers to generate repeat business and contribute to the overall sales performance
  • To work as part of a team to meet required deadlines and targets

Requirements and prospects

Desired skills

  • Enthusiastic
  • Flexible
  • Resilient

Personal qualities

  • Good communication skills, willingness to work as part of a diverse team.

Desired qualifications

  • No formal qualifications required

Future prospects

  • Upon successful completion of the apprenticeship the learner will have an industry recognised Level 2 qualification which will lead to full time employment.

About the employer

Plumbcity is one of the UKs leading Heating and Plumbing merchants with a portfolio of products covering Gas, Oil, Domestic, Commercial and leisure heating spares, controls and associated products and consumables.


Plumb City


Unit 2


MK41 0EH

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Training provider


Applications for this apprenticeship are being processed by Smart Training & Recruitment


Smart Training

Level 2 - Trade Supplier - (Sales, Marketing & Procurement)

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Before you apply

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